Lexus of Henderson - Service Center

Recall They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning They notified of the recall and gave me a rental, I never had to call the service dept., they handled the whole situation from the beginning More

Usual great service. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. Jay and his team provided their usual great and timely service in a speedy manner. Got me back on the road with no fuss or muss. More

15k Service Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service wa Everything went very well. I was immediately greeted and ushered inside. I quickly met with David who gave me a timeline of completion. The service was finished within that timeline. I paid and was on my way very quickly. More

Recall from Lexus on passenger airbag. Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag is Excellent work, and I received a loaner for my travel needs. I received a call from David Torella that Lexus had identified a passanger airbag issue, and could I bring in my Lexus as soon as possible, which I did. More

You Were There For Us In An Emergency. On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer serv On a Friday afternoon, I had an emergency with a screw in a tire. I arrived at the dealership with an hour to spare. I received the best customer service. A thorough check of my car revealed other items in need of repair. My car was ready the next day. During this emergency, I enjoyed my interaction with Stephen. Everything was done to assist me. More

Lexus OMG Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the proble Can’t beat the service at Lexus particularly if J (and the mechanic foreman)) is assting you. He is friendly and professional and tells me the problem and solutions about my car in such a way that my blood pressure wouldn’t go up. More

Best service ever! I’ve had several cars during my life and dealt with s number of dealerships. Lexus IS the best. They anticipate your every need. Wish I had bought I’ve had several cars during my life and dealt with s number of dealerships. Lexus IS the best. They anticipate your every need. Wish I had bought Lexus years ago! More

Always the best customer service. Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled mai Lexus of Henderson has been there for us with our Lexus purchase. We took delivery one year ago with our CPO RX 350. This was our fourth scheduled maintenance and all went smooth and fast as usual. The Service Advisor even stood in the rain during check-in. It is a great feeling having our Lexus reliable because our grandkids live in another state. See you in four months for our next service. P.S. the coffe was hot and donut fresh. More

Excellent service by staff Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicl Customer service was the best - The service managers on my case were knowledgeable and courteous. Craig Kelly new all the workings of the Lexus Vehicle so it made my life easy. More

Tire puncture David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tir David was super plesent to work with. He was prompted and took care of business. On my way out I found out there was another puncture on the other tire. David took care of it immediately. Tire was changed out and I was on my way. More