Lexus of Henderson - Service Center

Wonderful as always! Thank you David! I’ve been coming to David for 6 years now and as always he does not disappoint with his customer service and knowledge of my Lexus. This is my second I’ve been coming to David for 6 years now and as always he does not disappoint with his customer service and knowledge of my Lexus. This is my second Lexus and I love the brand and am so happy to have it serviced at Lexus of Henderson. It is always a pleasant and streamlined experience. More

Convenience Lexus of Henderson made my life super easy by providing on demand service to my doorstep. They picked up and dropped off my car same day. Great cust Lexus of Henderson made my life super easy by providing on demand service to my doorstep. They picked up and dropped off my car same day. Great customer service! More

Best Service Center Our experiences with Lexus of Henderson have all been phenomenal! They never disappoint. They consistently go above and beyond to make sure we get pro Our experiences with Lexus of Henderson have all been phenomenal! They never disappoint. They consistently go above and beyond to make sure we get prompt thorough service and care.Our personal service co-ordinator, Jay Dalit, has gone out of his way to look into issues with our vehicle in order to save us time and money. They have made sure we have a vehicle to drive when service is lengthy. They even drove two hours to deliver our vehicle when repairs were delayed because of a faulty part. We wholeheartedly recommend the entire team at Lexus Of Henderson. We’ll purchase our next vehicle from them because of their outstanding service and people! More

Address recall on vehicle Very professional team at the Henderson location. I wouldn’t go anywhere else! I was given a courtesy ride to a casino and was picked up promptly when Very professional team at the Henderson location. I wouldn’t go anywhere else! I was given a courtesy ride to a casino and was picked up promptly when the vehicle was ready. More

Attentive service Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were Stephen keep me update with the repair progress. Eric in the service dept. took the time to test drive the vehicle with me. Both Eric and Stephen were committed to solving the problem. More

Regular service, maintenance My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointm My service was scheduled and was completed very timely. Stephen stayed in communication and got me out quickly so I could make a prior 1:00 appointment. More

Always a pleasure Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right Quick and efficient, Lexus service is a pleasure to “have” to do. Staff is friendly and makes you feel like they care about getting the job done right. More

My service appointment was on time and the work was quick The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged The cost was a little more than I anticipated...Had 40,000 mile checkup: oil change, balance and rotate tires, check all fluid levels and was charged $300 for about 90 minutes of work :( More

Certified RX350 Battery Failed Too Soon My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night a My 5-week old Lexus certified RX350 already was having trouble starting (flashing headlights, AWD malfunction, Low Braking Power) the previous night and was immediately attended to the following morning. Dealership in Henderson is much spacious than the Las Vegas facility where I got it from. Staff were friendly no doubt ... but since it’s a battery warranty issue, it took 2 hours to get it done. All told, good experience. Batteries typically only last two years in our dry dessert climate so I’m wondering why they didn’t replace it automatically when this previously leased vehicle was returned after two years. More

Check Engine Light Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god Our check engine light came on, so we took it in for service immediately. They reprogramed the computer and all is well. Thanks guys! You did a god job! More