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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,124 Reviews

5,124 Reviews of Lexus of Henderson - Service Center

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July 18, 2025

Very professional and went out of their way to make my experience very pleasant. We had a trip planned and had to delay the purchase until we returned. More

by MIKEEWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Bortnak
July 18, 2025

Great David did an excellent job. Everyone is came in contact with was very professional! More

by cmt286
Recommend Dealer
Yes
Employees Worked With
David Torrella
July 17, 2025

Once again, I still have not received any "Video" to review to see what, if anything, was diagnosed. I had requested this of Walter now on (2) separate occassions. On 6/26/25, I was charged $614.97 More

by LOISHDORSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walter Pollard (Service Consultant) & Mike Seimears (Service Mgr)
July 17, 2025

I like the services here because they have the products and services we want most. I will choose to buy a car here again. More

by QUIFANJIA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

James Simmons at Lexus is So Awesome. He is Professional. He takes care of my Lexus. So Grateful to James and Lexus of Henderson! More

by JANETGRANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
July 17, 2025

The ultimate customer satisfaction every time. David is the best. My car is always serviced efficiently and quickly. Highly recommend Lexus of Henderson. More

by SAMANTHA56
Recommend Dealer
Yes
Employees Worked With
David Torella
July 16, 2025

This dealership has gone down hill in service and in general. It feels more transactional now than genuine. When I brought a re occurring issue that I’ve been dealing with since within the first 6mont More

by BMURAOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Heishman (service dept) and Kim Tran (sales dept)
July 16, 2025

Always excellent! How can you add to perfection? This is the best dealership and employees. More

by LEXLIEK
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman.
July 15, 2025

This particular dealership is very professional but not uptight. From the valet and introduction to meeting my service advisor and the cleanliness of the snack/ lounge area. It’s all welcoming More

by HGANDALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
July 15, 2025

Excellent customer service Kim was excellent to to work with and helped us find exactly what we wanted at a fair price she made the process enjoyable and worth the wait. More

by Kirubeinegussie
Recommend Dealer
Yes
Employees Worked With
Kim
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