4,940 Reviews of Lexus of Henderson - Service Center
They were Pleasant and accommodating but failed to perform tasks that were asked of them. We were there for a recall, I asked them to wash the car as we were heading to the Mecum auction. The attendan perform tasks that were asked of them. We were there for a recall, I asked them to wash the car as we were heading to the Mecum auction. The attendant said no problem, they’d detail it and fix the recall. When I picked it up, they hadn’t washed it, nor detailed it, and charged me for diagnostics. More
The people were very friendly. I did not feel high pressure sales. Only one person came out to help us which was what we wanted. I was able to do a test drive right away. I left th I did not feel high pressure sales. Only one person came out to help us which was what we wanted. I was able to do a test drive right away. I left that same day with my new car. More
Great as usual! Great as usual! From the moment I pulled up to the valet who knew me by name to the service dept. they never disappoint. Great as usual! From the moment I pulled up to the valet who knew me by name to the service dept. they never disappoint. More
Hands down best service I've ever received at a dealership. I would highly recommend to all Lexus owners! dealership. I would highly recommend to all Lexus owners! More
Everything went smooth. I dropped off my vehicle. You guys were in touch with me right away. Great communication. Nothing bad to say just good things. I’m very pleased. Than I dropped off my vehicle. You guys were in touch with me right away. Great communication. Nothing bad to say just good things. I’m very pleased. Thank you. More
Getting maintenance at the Lexus dealership is always a good experience. They are always fast, but honestly, I wouldn’t mind if they took longer. The dealership has comfortable seating areas with tv’s, sna good experience. They are always fast, but honestly, I wouldn’t mind if they took longer. The dealership has comfortable seating areas with tv’s, snacks and drinks. For a busy working parent, I enjoy that time to sit back and relax. Staff is always 100% friendly and always smiling and accommodating. More
I love the service that I get every time I get my car fixed. The technicians are always great to explain any concern with the car and are knowledgeable answering questions about it. The waiting area it fixed. The technicians are always great to explain any concern with the car and are knowledgeable answering questions about it. The waiting area it’s clean and always has a great selection of food and drinks. I will refer this dealership! More
Good afternoon, I been taking my Lexus car to this service center for the past 3 years, satisfied with the services Last service was not happy with the 4 tires installed in my car , don’t match with service center for the past 3 years, satisfied with the services Last service was not happy with the 4 tires installed in my car , don’t match with the previous ones, I expended over $2500 Not happy at all , not coming back for any service More