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Lexus of Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.8
781 Reviews
Call Dealership (904) 721-5000
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10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 781 reviews

October 23, 2025

We were treated very well by Andy our salesman and very friendly by the receptionist. Nicest dealership I’ve ever been in, was offered food and drinks. I highly recommend Lexus of Jacksonville. More

by Jaggiesmom
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
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Oct 23, 2025 -

Lexus of Jacksonville responded

We are so pleased Andy and the team left such a great impression! Thank you for choosing Lexus of Jacksonville and for sharing your experience. See you next time!

October 20, 2025

Had to get an emergency appt to get back on the road - dealership squeezed me in and I was able to get back on the road sooner than expected… More

by Dklippel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
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Oct 21, 2025 -

Lexus of Jacksonville responded

We're delighted to hear our team got you back on the road so quickly at Lexus of Jacksonville.

October 18, 2025

Restoring 99 SC400, went to Lexus of Jax. Atlantic Blvd. Needed headlight aiming, Brake stop, brake lights weren’t turning off, also asked them to check odometer speedometer. They kept it a w More

by sathans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry service dept. Useless
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Oct 21, 2025 -

Lexus of Jacksonville responded

We're very disappointed to see that we left this impression, as we strive to deliver thorough and timely service. I want to sincerely apologize for any miscommunication on costs and for the delay in the completion of your repairs. We'd like to make this right by you, and I encourage you to contact me so that we can work through your concerns together. Thank you, Khai Ferguson - Service Manager - (904) 721-5000

October 06, 2025

I noticed I was not treated the way other customers was given warm hospitality and even a single smile come out of him. I was the last to be answered even though I was there before some other people. . Mor More

by bolajif47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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October 05, 2025

Courteous and friendly service. Appreciate he didn’t try to upsale and got me in and out quickly. More

by Angdinicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 06, 2025 -

Lexus of Jacksonville responded

Thank you for your positive feedback for the Lexus of Jacksonville team! See you next time!

October 04, 2025

Great atmosphere high positive energy throughput the dealership. Raymond was professional with beautiful smile the entire time keeping me informed with progress. More

by Ladyjetskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
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Oct 06, 2025 -

Lexus of Jacksonville responded

Thank you for describing Raymond in such a glowing light! We will share this wonderful review with him and the rest of the team at Lexus of Jacksonville.

September 24, 2025

jefff is attentive and patient coordinating with us. .and easy to deal with good place to shop More

by nosorio2765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeff
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Sep 25, 2025 -

Lexus of Jacksonville responded

We are glad to hear that Jeff provided such attentive support. Thank you for sharing this feedback with the Lexus of Jacksonville team.

September 18, 2025

Shannon Peek was a great salesman! He explained everything about the car we were interested in. He didn’t pressure us. Was extremely thorough and made sure we understood the whole proc More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Peek
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Sep 19, 2025 -

Lexus of Jacksonville responded

Thank you for your kind words! We're delighted to hear that Shannon made the process so smooth and pressure-free. We truly appreciate your recommendation and hope to see you again at Lexus of Jacksonville!

September 11, 2025

This was my third purchase from the dealership, the service was excellent as always all associates were friendly and courteous. More

by Lydia62059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Otzel
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Sep 12, 2025 -

Lexus of Jacksonville responded

Thank you for your continued support and for choosing Lexus of Jacksonville! We're so grateful to have you as a loyal customer. We truly appreciate your business.

August 30, 2025

George was very accommodating and responsive to complete my service in a timely manner! I had a limited amount of time and he did everything in his power to get me in and out as quickly as he could. More

by Sunshinenthemorn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
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Sep 02, 2025 -

Lexus of Jacksonville responded

We're delighted to hear that George went above and beyond to assist you promptly at Lexus of Jacksonville. Thank you for your feedback, and safe travels ahead!

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