Lexus of Jacksonville

Friendly and very professional experience from Cornelius, my service advisor. Service was timely and included a car wash at the end. Waiting room and lounge added to a most pleasant experience. I would highl my service advisor. Service was timely and included a car wash at the end. Waiting room and lounge added to a most pleasant experience. I would highly recommend Lexus of Jacksonville. More

The dealer remains and provides outstanding service. Of particular note. Larry the service agent ensures that my vehicle is maintained at the best performance possible. Of particular note. Larry the service agent ensures that my vehicle is maintained at the best performance possible. More

CC who checked me in was very considerate and upon leaving he even walk me to my vehicle and opened the door for me leaving he even walk me to my vehicle and opened the door for me More

I had my 2025 IS 500 serviced at Lexus of Jacksonville on March 14, 2026. Making the appointment went smoothly. My advisor Larry Berry was right on things. Kept me abreast on how things were going and mad March 14, 2026. Making the appointment went smoothly. My advisor Larry Berry was right on things. Kept me abreast on how things were going and made sure I got out in a timely manner. Understood what I needed and what I did not need. I got a video of the service and found all things good. I really like this place. I have to drive from Tallahassee and I was treated very well. The dealership is nice and all persons that I came in contact with were extremely nice More

Wonderful experience working with Frankie! I was so impressed with his desire to make sure the car was perfect for me and indeed it is! He went beyond my expectations & I highly encourage any I was so impressed with his desire to make sure the car was perfect for me and indeed it is! He went beyond my expectations & I highly encourage anyone looking to buy a Lexus to seek him out. More

Raymond did an excellent job! He was very efficient & got me in and out much quicker than anticipated! He was very efficient & got me in and out much quicker than anticipated! More

Another great service at Lexus of Jacksonville! I love the video feedback and health report that I receive during my visits. Exceptional customer service! I love the video feedback and health report that I receive during my visits. Exceptional customer service! More

Very professional. Very knowledgeable Explained all the necessary equipment in the car. Answered all my questions regarding the Lexus. A good experience Very knowledgeable Explained all the necessary equipment in the car. Answered all my questions regarding the Lexus. A good experience More

All staff members from checkin to checkout are exceptional!!! Very friendly, knowledgeable and efficient!!! Lounge and Cafe are very clean and inviting The choice of a loaner instead of waiting i exceptional!!! Very friendly, knowledgeable and efficient!!! Lounge and Cafe are very clean and inviting The choice of a loaner instead of waiting is another great option More

Paula was terrific. Good communication and well prepared for my wife and I and I. Good communication and well prepared for my wife and I and I. More