Lexus of Jacksonville

My advisor Raymond was friendly, knowledgeable, and a professional staff member. He provided prompt excellent service and follow-up. It was a pleasant and accommodating.experience. professional staff member. He provided prompt excellent service and follow-up. It was a pleasant and accommodating.experience. More

Panel warning light came on while driving my vehicle. Sought service without appointment at Lexus of Jax. Raymond Sarmiento reviewed issue. Service team identified and made repairs while I waited. In add Sought service without appointment at Lexus of Jax. Raymond Sarmiento reviewed issue. Service team identified and made repairs while I waited. In addition, upcoming service requirements were also addressed. More

Sales and Service were very informative, knowledgeable and understanding of our concern about repair or replacement of 2012 Lexus 460. Rosemond Lucombe, Sales Associate, guided our process that led to pur and understanding of our concern about repair or replacement of 2012 Lexus 460. Rosemond Lucombe, Sales Associate, guided our process that led to purchase of 2024 Lexus ES. We have owned Lexus for over 30 years so we are very familiar with the product. We are also familiar with Lexus of Jacksonville. Because of our knowledge and Rosemond’s understanding, we completed our evaluation and purchase in one day. We look forward to a continued good experience with service. We do recommend Lexus and the Lexus of Jacksonville dealership. More

We love our Lexus and the service we get at Lexus of Jacksonville! This time we took advantage of their valet service as well. As always we were confident our car would be serviced carefully with Zach i Jacksonville! This time we took advantage of their valet service as well. As always we were confident our car would be serviced carefully with Zach in charge. And a big thank you to Johnny who handled the valet aspect! We highly recommend Lexus of Jacksonville for sales and service! More

Our experience at Lexus of Jacksonville has always been excellent. Everyone is courteous and efficient. excellent. Everyone is courteous and efficient. More

This Lexus dealership on Atlantic Boulevard in Jacksonville makes you feel the way you should feel when you purchase a vehicle. Not only is the lounge and café a big plus. But they send you a vide Jacksonville makes you feel the way you should feel when you purchase a vehicle. Not only is the lounge and café a big plus. But they send you a video of what they are looking at in your car and they talk through the video so you know what they’re checking for. Every time I go in for service they ask me if I want a loaner or I’m going to wait. This time I had the luxury of waiting And what they said was going to be two hours was really an hour and a half. I had a small lunch at the café. Raymond kept me appraised and did a great job. it’s worth buying a car here just to get the service that you’re meant to get when you purchase such a major investment. More

Communication within the dealership was badly confused in this maintenance experience-not typical! Finally corrected! this maintenance experience-not typical! Finally corrected! More

Very accommodating very good waiting area, video taken of service with any issues pointed out. Car washed after service service with any issues pointed out. Car washed after service More

Service was fantastic. George was very helpful and very nice. Lunch was really good. I love my Lexus. George was very helpful and very nice. Lunch was really good. I love my Lexus. More

Lexus of Jacksonville does al service on my RX330. The service team is excellent. They've gained my full trust. The service team is excellent. They've gained my full trust. More