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Lexus of Jacksonville

Jacksonville, FL

4.8
759 Reviews

10259 Atlantic Boulevard

Jacksonville, FL

32225

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Showing 759 reviews

June 18, 2025

I’ve been going to Lexus of Jacksonville for Maintenance for 13 Tears. They never disappoint me. Always providing excellent service. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Clemons
Jun 18, 2025 -

Lexus of Jacksonville responded

Mari, thank you for your loyalty and kind words! We're delighted to know that our team at Lexus of Jacksonville continues to provide excellent service. We look forward to serving you for many more years!

June 18, 2025

A great dealership that provides upfront pricing and subsequently performs quick and high quality servicing. More

by adb53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto, Davin Tillman
Jun 18, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your positive experience with us at Lexus of Jacksonville! We're delighted to hear that our upfront pricing and efficient service met your expectations. We look forward to serving you again in the future!

June 13, 2025

Larry Berry was great and very helpful. He was very knowledgeable and informative at everything I needed to know More

by Dwcpineapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Jun 16, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your experience with us! We're delighted to hear that Larry provided such helpful and informative service at Lexus of Jacksonville. We appreciate your feedback and hope to assist you again in the future!

June 11, 2025

Great customer service. Lounge was a bonus. Very efficient. Will bring my car here for all the maintenance More

by cwhite2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sarmiento
Jun 11, 2025 -

Lexus of Jacksonville responded

We're delighted to hear you enjoyed the great customer service and amenities at Lexus of Jacksonville! Thank you for trusting us with your vehicle's maintenance needs. We look forward to seeing you again soon!

June 09, 2025

Byron was Knowledgeable, professional and easy to deal with. Made the car buying experience easy. I hope the service is the same. More

by jmiah77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron
Jun 10, 2025 -

Lexus of Jacksonville responded

We're delighted to hear that Byron made your car buying experience smooth at Lexus of Jacksonville. We aim for the same level of service in all areas and look forward to assisting you again!

May 29, 2025

My advisor Raymond was friendly, knowledgeable, and a professional staff member. He provided prompt excellent service and follow-up. It was a pleasant and accommodating.experience. More

by green-flower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sarmiento
May 30, 2025 -

Lexus of Jacksonville responded

We're delighted to hear that Raymond provided you with friendly and professional service at Lexus of Jacksonville. Thank you for sharing your positive experience, and we look forward to assisting you again in the future!

May 22, 2025

Panel warning light came on while driving my vehicle. Sought service without appointment at Lexus of Jax. Raymond Sarmiento reviewed issue. Service team identified and made repairs while I waited. In add More

by Donald L Dorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sarmiento
May 22, 2025 -

Lexus of Jacksonville responded

Donald, we're delighted to hear that Raymond and the Lexus of Jacksonville service team took care of your vehicle promptly. Thank you for trusting us with your car's needs!

May 12, 2025

Sales and Service were very informative, knowledgeable and understanding of our concern about repair or replacement of 2012 Lexus 460. Rosemond Lucombe, Sales Associate, guided our process that led to pur More

by lad
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
May 12, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your positive experience with us at Lexus of Jacksonville! We're delighted to hear that Rosemond and our team were able to assist in making the process smooth and efficient. We appreciate your loyalty over the years, and we're here whenever you need us. Enjoy your new 2024 Lexus ES!

May 12, 2025

We love our Lexus and the service we get at Lexus of Jacksonville! This time we took advantage of their valet service as well. As always we were confident our car would be serviced carefully with Zach i More

by GAMimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sheppard
May 13, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your positive experience with us at Lexus of Jacksonville! We're delighted to hear that Zach and Johnny provided excellent service, including the valet option. We appreciate your recommendation and look forward to serving you again in the future!

May 04, 2025

Our experience at Lexus of Jacksonville has always been excellent. Everyone is courteous and efficient. More

by vguruv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
May 05, 2025 -

Lexus of Jacksonville responded

Thank you for sharing your positive experience with us at Lexus of Jacksonville! We're delighted to hear that our team consistently provides courteous and efficient service. We look forward to serving you again in the future!

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