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Lexus of Lakeway

Lakeway, TX

4.9
134 Reviews

108 Ranch Rd 620 S

Lakeway, TX

78734

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134 Reviews of Lexus of Lakeway

October 28, 2021

Professional. Time sensitive. Chase was very attentive to my timing and quick needs. Area clean and neat. More

by Dan black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Williams
Oct 29, 2021 -

Lexus of Lakeway responded

Thank you! It is great to see that you enjoyed your time with us at Lexus of Lakeway! Have a great day!

October 28, 2021

Great people, well organized, personal service, e clent release on ship, great facilities, a n day staff More

by Bill Hoover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl is GREAT
Oct 29, 2021 -

Lexus of Lakeway responded

Bill, thank you so much for sharing your great review with Carl! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

August 18, 2021

My husband, toddler and I went in without an appointment on a Saturday afternoon and we were pleasantly greeted by Hailey. We are in the market for an SUV but undecided exactly what we want. We told her upf More

by Veronica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hailey Turner
Aug 18, 2021 -

Lexus of Lakeway responded

Veronica, thank you for the positive feedback! We are delighted to know that you and your family came to visit us and that you had a good experience with our Sales Team. We are always here to help at Lexus of Lakeway!

April 13, 2021

Wow. Exclusively used Lexus of Lakeway for every service on my GX 460 over the past 2+ years and had two flat tires in downtown Austin on my birthday and they said that there was nothing they could do becau More

by aavtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
Apr 14, 2021 -

Lexus of Lakeway responded

Hello, I appreciate your feedback regarding services provided for your Lexus GX 460. Given the opportunity, I would like to speak with you about your experience. Please email me at RDanford@penskeautomotive.com. Thank you, Ryann Danford General Manager Lexus of Lakeway RDanford@penskeautomotive.com

January 31, 2020

2017 Lease I have had a great experience with Lexus of Lakeway. Each step from negotiation of the lease terms to my most recent scheduled maintenance has been a More

by dayne.mayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Jan 31, 2020 -

Lexus of Lakeway responded

Dayne, thank you for taking the time to write about your experience at Lexus of Lakeway. It makes our day to hear from customers like you! We look forward to working with you in the future.

January 18, 2020

Excellent service as always. Ryan was suberb and very easy to communicate with . Will always use Lexas of Lakeway. We have always used Lexas of Austin but moved to Lakeway. More

by Dianewiseman45
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 20, 2020 -

Lexus of Lakeway responded

Diane, thank you for sharing your experience at Lexus of Lakeway! We are devoted to providing top-notch service and it makes our day to know Ryan provided that. We look forward to seeing you at your next visit!

January 16, 2020

Nice dealership, well appointed and friendly. Our sales associate was very attentive and always had plenty of time for us over multiple visits. We found Management to be tough negotiators. Our sales assoc More

by jackg
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 16, 2020 -

Lexus of Lakeway responded

Thank you for the 5-star review! We are happy to hear that our sales team provided the friendly and attentive service we strive for at Lexus of Lakeway. We will certainly pass on your kind words to our associates!

January 13, 2020

I'm always treated with respect, courtesy, professionalism and absolutely no complaints whatsoever. Love this Dealership & recommend it to one and All. You won't be disappointed ❤❤👍âś” More

by Jane Diane
Recommend Dealer
Yes
Employees Worked With
Joe Laumann
Jan 14, 2020 -

Lexus of Lakeway responded

Jane - Thank you for your rave review! We are so happy that you can depend on the Lexus of Lakeway team for professional service, every time. We look forward to our continued relationship!

January 07, 2020

I brought my 430SC to Lakeway Lexus for a recall issue. Dropped car off at scheduled time and was given a loaner car to drive while mine was serviced. Trudy, my service coordinator was great, answered all More

by Ray
Recommend Dealer
Yes
Employees Worked With
Trudy Adams
Jan 07, 2020 -

Lexus of Lakeway responded

Thank you for the five stars, Ray! We are so happy to hear that Trudy answered all your questions and gave you the attention we expect for our customers at Lexus of Lakeway. We look forward to working with you again!

January 03, 2020

Melanie Welch was my sales person and I highly recommend her. She was kind and helpful and worked very hard to get me the best deal possible. Lexus of Lakeway will definitely get my business again. More

by jreddock
Recommend Dealer
Yes
Employees Worked With
Melanie Welch
Jan 03, 2020 -

Lexus of Lakeway responded

Thank you for the review! We couldn't be happier to hear that you enjoyed working with Melanie and our team at Lexus of Lakeway. We will be sure to let Melanie know that you appreciate her!