
Lexus of Lakeway
Lakeway, TX
Filter Reviews by Keyword
By Type
181 Reviews of Lexus of Lakeway
Very professional and helpful. Alan Gilley is a tremendous service advisor and I’m very pleased with the service, facility and people in general. tremendous service advisor and I’m very pleased with the service, facility and people in general. More
Everyone was very friendly and welcoming. They discussed my issue with me and focused on my main concern and finished the work when they said they would. An all round excellent experience. my issue with me and focused on my main concern and finished the work when they said they would. An all round excellent experience. More
Friendly, accommodating, listens to my concerns, communicates extremely well, prompt with a loaner car and overall excellent service! I prefer this service location to the one in Austin and will dri communicates extremely well, prompt with a loaner car and overall excellent service! I prefer this service location to the one in Austin and will drive out of my way for Lexus of Lakeway! More
Very customer focused - willing to listen attentively to both praise and well reasoned critique; and, re the latter, take effective steps to remedy errors. both praise and well reasoned critique; and, re the latter, take effective steps to remedy errors. More
Our sales person, Brianna, was very friendly, professional, accommodating and product knowledgeable. The sales cubical was spacious and with enough privacy. professional, accommodating and product knowledgeable. The sales cubical was spacious and with enough privacy. More
Excellent service great help in purchasing a new car Excellent service great help in purchasing a new car and our salesman was couldn’t be better Excellent service great help in purchasing a new car and our salesman was couldn’t be better More
My battery was dead on Dec 23. I jumped the battery to get it started and drove the car to my local Lexus dealer. They got me in right away, determined the battery was bad, replaced it and washed my car i get it started and drove the car to my local Lexus dealer. They got me in right away, determined the battery was bad, replaced it and washed my car in 2.5 hours. My wife had to wait 4 weeks to get the oil changed at the Subaru dealership so the Lexus experience was over the top great! The service people are fantastic and Lakeway dealership itself just a spectacular building to just hang around in. Everything about the dealership is first class. Carl was my service rep and he is about profession, friendly and courteous as they come. Thanks Carl! More
Very prompt, friendly and professional people. Sale price was essentially the MSRP. Trade negotiation was good, expected to get more under current situation. price was essentially the MSRP. Trade negotiation was good, expected to get more under current situation. More