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Lexus of Lakeway

Lakeway, TX

4.9
191 Reviews

108 Ranch Rd 620 S

Lakeway, TX

78734

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191 Reviews of Lexus of Lakeway

January 08, 2022

Excellent service and friendly. Clean everywhere and I trust them, which is totally not you normally see. Also, quick service. More

by Smith.helaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 08, 2022 -

Lexus of Lakeway responded

Smith, Lexus of Lakeway wants to thank you for the five star rating! We appreciate the comments regarding the visit.

January 07, 2022

My experiences with this dealership have always been good. The sales team was helpful with my original lease and then again when I decided to purchase the vehicle. The people in the service department a More

by ddavis6782
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember. There were several.
Jan 07, 2022 -

Lexus of Lakeway responded

Hi there, It is wonderful to know that our team has always met your expectations and we appreciate your return business. Thank you for choosing Lexus of Lakeway and please know that we are always welcome here.

January 07, 2022

Lexus of Lakeway has great service and customer care. The thoroughly walked me through my service plan and warranty coverge. More

by Felicia.day02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Suarez
Jan 07, 2022 -

Lexus of Lakeway responded

Hi, Felicia! Lexus of Lakeway appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!

January 07, 2022

Always fast. Honest. Clearly explained. Was in a jam and resolved fast. I continue to be a regular customer. More

by patrick_kovalik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
Jan 07, 2022 -

Lexus of Lakeway responded

Thank you for choosing Lexus of Lakeway, Patrick! We are happy to know that you enjoyed such an honest and efficient experience. If you need anything else from us, please feel free to stop by.

January 06, 2022

Always top notch customer service. I love that I have worked with the same salesperson and service person for over 4 years. More

by Lindley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Welch
Jan 06, 2022 -

Lexus of Lakeway responded

Lindley, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus of Lakeway, we will be sure to keep up our timely services and courteousness.

January 06, 2022

Pleased with Carl, service representative. Convenient location. Free car wash. Pleasant staff, appreciate drinks and snacks. More

by Joyce.bannerot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Ashley
Jan 06, 2022 -

Lexus of Lakeway responded

Hi Joyce, thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

January 05, 2022

Best service! Great communication. They take excellent care of my car. I love the Lakeway location. More

by mleewilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Gilley
Jan 05, 2022 -

Lexus of Lakeway responded

Hello, At Lexus of Lakeway we strive to ensure that we keep our customers updated and informed, so we are happy to know of your experience with our Service Department. Please don't hesitate to reach out if there is anything else we can do.

January 05, 2022

Joe was very nice and easy to work with on the purchase. I know it was a long wait with production delays and shipping, but everything went well despite the pandemic! We highly recommend him. More

by patjeastman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Laumann
Jan 05, 2022 -

Lexus of Lakeway responded

Hi there, We are pleased that our team was nice and easy to work with. At Lexus of Lakeway we hope that you enjoy your purchase and we appreciate your recommendation. Please let us know if there is anything else we can do to help.

January 04, 2022

Outstanding experience! Haley was fantastic to deal with and the process was smooth and easy. More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Jan 04, 2022 -

Lexus of Lakeway responded

We really appreciate your great feedback here at Lexus of Lakeway! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2022

A very relaxed atmosphere that made the experience both enjoyable and satisfying. Justin listened to us and answered all our questions about the car we were interested in. Chuck (finance) helped us get a f More

by Tblair4063
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hudson
Jan 04, 2022 -

Lexus of Lakeway responded

We are so pleased to read that our Sales and Finance Teams took amazing care of you here at Lexus of Lakeway. We strive to provide the best service possible for our customers. We value your business.

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