Back

Lexus of Lakeway

Lakeway, TX

4.9
134 Reviews

108 Ranch Rd 620 S

Lakeway, TX

78734

Directions

By Type

134 Reviews of Lexus of Lakeway

January 01, 2020

Great team and customer service here. Chase Williams has been my service advisor for years and is the best on their team. Leslie and Jessica at the loaner department are very friendly too and will accommoda More

by Zahir maredia
Recommend Dealer
Yes
Employees Worked With
Chase, Williams
Jan 02, 2020 -

Lexus of Lakeway responded

Zahir - Thank you so much for trusting us with your business over the years! We are very glad that you can depend on Chase, Leslie, Jessica, and the rest of our team to take excellent care of you and your vehicle. Have a wonderful day and see you next time at Lexus of Lakeway!

December 28, 2019

Tire warranty, earl sides is always very helpful, very clean shop. Fast service, ease of making appointments. Love doing business here. Beautiful interior design inside More

by kddavenport10
Recommend Dealer
Yes
Employees Worked With
Earl sides
Dec 30, 2019 -

Lexus of Lakeway responded

Thank you so much for the 5-star review! We pride ourselves on providing a high-quality environment for our customers, we are glad you like it! We look forward to working with you again at Lexus of Lakeway.

December 14, 2019

We love everyone at Lexus Lakeway. It’s like visiting family as they are so attentive and thorough seeking out any problem. We highly recommend them! More

by Mandlsolis
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 16, 2019 -

Lexus of Lakeway responded

Reviews like this one make our day! We are thrilled that you enjoy your visits with us at Lexus of Lakeway. Thank you for trusting us with all your auto service needs!

November 22, 2019

They were closing for the day. I picked up a screw in my tire on my Mercedes when I stopped at the funeral home to pick up my 45 year old daughter’s ashes. They did not know my circumstances but went More

by terrygabrielson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cory and tech
Nov 22, 2019 -

Lexus of Lakeway responded

Thank you so much for taking the time to leave us a review, it means a lot to all of us. Your story exemplifies exactly the kind of human understanding and customer service we try to provide here at Lexus of Lakeway, and we are so grateful to hear that we could help you out.

November 21, 2019

Great Servicee. Please thank everyone for their friendly and great service. It is always a great experience, Lexus of Lakeway is truly a great dealershi More

by jrjjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 21, 2019 -

Lexus of Lakeway responded

Thank you for such a rave review! We will pass along your kind feedback to our team. Have a great day!

November 15, 2019

The service in Austin TX at the Lexus dealership is absolutely the best! Kyle and Steve are the most helpful and go beyond what is expected to insure that you have a good experience. They’re honest More

by Sundance737
Recommend Dealer
Yes
Employees Worked With
Kyle Dern and Steve Whitt
Nov 15, 2019 -

Lexus of Lakeway responded

It means a lot to hear that you can depend on Kyle, Steve, and our Service Team to go above and beyond! Thank you so much for coming to Lexus of Lakeway for all your auto service needs.

November 14, 2019

Alan was service writer, courteous, efficient, I was on a tight schedule, oil change and 20 point inspection done quickly, called on Tuesday, appointment next day. More

by Bill Benson
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 14, 2019 -

Lexus of Lakeway responded

Hi Bill - We are glad that our team was able to get you in for service quickly and back out on the road in a timely manner as well. Thank you for sharing this feedback and mentioning Alan! We look forward to serving you next time at Lexus of Lakeway.

November 13, 2019

Gerald Shilo at Lakeway Lexus gives stellar customer service. He is very professional and knowledgeable making my purchase extremely enjoyable.. The dealership I found to be cutting edge! I, also fin More

by Maryloubristow14
Recommend Dealer
Yes
Employees Worked With
Gerald Shilo
Nov 13, 2019 -

Lexus of Lakeway responded

Hi Mary Lou - It makes us smile to hear that you enjoy your visits with us at Lexus of Lakeway! Thank you very much for the kind words about Gerald and our Service Crew. We are grateful for your repeat business and look forward to serving you for years to come.

November 13, 2019

There is a reason I continue to buy a Lexus. This is my 4th Lexus. The service is outstanding every visit thanks to Alan and the other great staff at Lexus Lakeway. More

by SherryMc
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 13, 2019 -

Lexus of Lakeway responded

Sherry - We can't thank you enough for coming back to Lexus of Lakeway for another vehicle! It mean so much that you can depend on Alan and our team to provide five-star service, every time. We look forward to serving you for years to come.

November 04, 2019

Took my car for state inspection and some warranty work(burning smell from the engine area, transmission jerks and whining/buzzing noise from the dash/HUD area) and both Steve Witt/Chase immediately o More

by Girish
Recommend Dealer
Yes
Employees Worked With
Steve Witt, Chase Williams
Nov 05, 2019 -

Lexus of Lakeway responded

Steve and Chase are fantastic members of the Lexus of Lakeway team, thank you for sharing the support you received from them during your recent visit. We would be more than happy to track down the sound you mention from the dash area. We'll be here when you're ready!

...
13