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Lexus of Manchester

Bedford, NH

4.8
1,215 Reviews
Here at Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,215 reviews

July 08, 2019

First maintenance check Service department is great! Dawn is great to work with she was very helpful and went over everything with me very clearly. Ira Lexus IS exceptional More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Chase, Dawn Knapp
Sep 25, 2020 -

Lexus of Manchester responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 14, 2018

Great experience buying used car Due to stupidity on my part, buying a Chevy Equinox (p.s. don’t believe the JD Power commercials they are running) I was in need of an inexpensive rel More

by Idontknow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Chantal
Sep 25, 2020 -

Lexus of Manchester responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 13, 2018

2017 RX 350 Dealership sold me a brand new 2017 RX 350 in March. I brought it in for service 3 times within 4 months for the same issue. After the 3rd time I was More

by 2017 RX 350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nigel Long, Edward Stockel, Karl Wichenbach, Ken Vessel, Jeff Cate, Britney Costa
September 05, 2018

Dishonesty is their specialty We recently made the mistake of buying a Certified Pre-Owned Lexus at this dealership. Initially, it was a normal / average experience. We drove the More

by jcdeering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cardello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel Long, Jose Ferreiras
July 19, 2018

The Service is great...Sales lost a lifelong Lexus customer If you are looking for service on your Lexus, they do a good job. If you are looking to buy a Lexus, go to northern MA. The service department was More

by Lie Detector
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cant recall the female service advisor that helped me long distance
July 19, 2018

Sales Department DEFINES the stereotype of cars sales I test drove a Used L/Certified on July 8 at 4:45 pm. They close at 5 pm. I was going to bring my trade in to them within 48 hours. Because I mention More

by Lie Detector
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nigel Long
July 15, 2018

Brought Lexus in suspension repair I brought Lexus in to have suspension repaired. They charged me $1225 and reported that total cost for repair would be over 20,000 for parts and labor More

by cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Knapp
July 09, 2018

Just what I was looking for! After spending months online researching vehicles and trying to find the right car for me, I started to test drive vehicles. Going from dealer to deal More

by Hodgie
Recommend Dealer
Yes
Employees Worked With
Britney Costa
June 25, 2018

Great Experience You do not have to be in the market for a Lexus to have a great experience at Ira Lexus on Kilton Road in Bedford. The outstanding customer servi More

by wlg1614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan Banich, Nigel Long
May 19, 2018

Warranty Dealer wrongfully denied warranty work; overcharged for tire estimate by 30%+. Claimed “outside source” for damage to tie rods but was unable to ident More

by Rbaime
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Laurie Beauchemin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Vessel
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