Lexus of Manchester - Service Center

Best Customer Service by far! I am a new Lexus owner and I was immediately impressed by the service that they offer. From their personal attention to the waiting room and amenitie I am a new Lexus owner and I was immediately impressed by the service that they offer. From their personal attention to the waiting room and amenities, they make service much more than just taking care of your car. Thank you! More

Prompt and curtious Great service, fast and informative! Always a pleasure to work with Josh. On time and completed service as stated. Also used all discounts as requeste Great service, fast and informative! Always a pleasure to work with Josh. On time and completed service as stated. Also used all discounts as requested. More

Excellent service by all. From the person who greets us in the parking garage, to the service personnel, to the nice waiting area, to a pleasant restroom, to a parting gift:) From the person who greets us in the parking garage, to the service personnel, to the nice waiting area, to a pleasant restroom, to a parting gift:) More

Laurie is absolutely fabulous to work with. As always, Laurie and her team do an excellent job. Full disclosure of the potential cost, great advise on how best to proceed, and always delivered As always, Laurie and her team do an excellent job. Full disclosure of the potential cost, great advise on how best to proceed, and always delivered on time. More

Top notch customer service Excellent personal service quickly completed and follow up great. Laurie B also offered to drive a personal item I leave in loaner car. Customer servi Excellent personal service quickly completed and follow up great. Laurie B also offered to drive a personal item I leave in loaner car. Customer service top notch. More

Great service as usual Laurie has always been great in letting me know exactly what services are being performed to my car and if any additional issues arise during service Laurie has always been great in letting me know exactly what services are being performed to my car and if any additional issues arise during service More

Convenient and Easy Especially like the easy access to information via Internet and email. By the time I speak to the representative, I am already aware of the status, a Especially like the easy access to information via Internet and email. By the time I speak to the representative, I am already aware of the status, and can quickly determine the next steps. Always comforted with assurance that work done is top notch. More

Efficient service to expedite car check up. Everyone friendly and knowledgeable regarding service program for my car. Great detail to make it comfortable for the wait and for the loaner. Appre Everyone friendly and knowledgeable regarding service program for my car. Great detail to make it comfortable for the wait and for the loaner. Appreciate the help we received More

Peace of Mind Another worry-free appointment at Ira-Lexus of Manchester. Josh kept me informed throughout the process and provided sound guidance and balanced reco Another worry-free appointment at Ira-Lexus of Manchester. Josh kept me informed throughout the process and provided sound guidance and balanced recommendations. Truly a wonderful and valued experience. I always feel that I am treated fairly and respectfully and Josh really knows his stuff!!! More

Always Professional My vehicle has been serviced several times at the Ira Lexus dealership and I have always found the service people to be professional and helpful. On My vehicle has been serviced several times at the Ira Lexus dealership and I have always found the service people to be professional and helpful. On the most recent visit, I was provided with a "loaner vehicle" so that I could go to the dentist. Laurie was very helpful in explaining differences I might encounter between the loaner vehicle and the SUV I drive. Barry is always polite and very helpful as well. More