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Laurie Beauchemin
Laurie Beauchemin at Ira Lexus of Manchester

Laurie Beauchemin

Service Advisor

Ira Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.8
331 Reviews
4.8

331 Reviews

Write a Review

331 Reviews of Laurie Beauchemin

November 27, 2023

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Excellent customer service and sales group! Professional organization. I was well taken and my service needs were taken seriously. More

by Sky
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Marquis, Barry Chase, Kellie Sforza

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November 23, 2023

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Great service …very nice to deal with they go the extra mile for their customersThank You More

by Searchingmag4
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Yes
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Nov 28, 2023

Ira Lexus of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

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Always friendly and very accommodating. Despite the expense I always look forward to my yearly visit More

by Slade14
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Yes
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Nov 16, 2023

Ira Lexus of Manchester responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

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Excellent customer relationships with service department. Extra clean facility. Fast service. A pleasure to deal with this dealership. More

by sledman
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase , Anita

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Nov 15, 2023

Ira Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

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People are very knowledgeable and nice I was able to get a loaner. Don’t like the new handles to open car though. Wish the cost of labor was a bit more reasonable. More

by D
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase

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Nov 15, 2023

Ira Lexus of Manchester responded

We are thrilled to hear that you had a knowledgeable and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

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Excellent service, enjoyable facility, and the customer is always I formed of the process and nature of the services being performed. More

by no1herenow
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase

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Nov 10, 2023

Ira Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 08, 2023

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The lady that handled my first service was very helpful, patient and considerate. She helped me with navigating my panel. More

by Aspilios
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Recommend Dealer
Yes
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Nov 10, 2023

Ira Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

November 06, 2023

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Always ready to help and suggest what my car needs. Also have a 2009 rx350 and still running great. Lori is the best! More

by jtnassar
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase

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Nov 08, 2023

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Lori provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

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Everyone is very pleasant and makes you feel welcome, they also make sure to point out the coffee area etc. More

by Dorothy.thibodeau
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Recommend Dealer
Yes

Other Employees Tagged: Barry Chase

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Nov 02, 2023

Ira Lexus of Manchester responded

It's great to hear that everyone at Ira Lexus of Manchester is very pleasant and welcoming, and wey go the extra mile to make you feel comfortable. Your positive feedback is much appreciated, and we are glad to hear that you've had such a welcoming experience!

October 28, 2023

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Not prepared to service their customers on a timely manner. Got in on time for my appointment however, had to wait over an hour to speak to the person in charge of car service. The people working in More

by claireortom
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Recommend Dealer
No
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Oct 29, 2023

claireortom responded

My review above was factual. Other people in the waiting room told me that waiting for service was the normal at Lexus. Your customers should be valued and their time should not be wasted but respected.. I have a husband at home who needed care. One person told me that she was warned about the lack of timeliness that is habitual. Another person said it’s your usual manner of operation. Wow! Such a negative comment from Lexus owners.

Oct 30, 2023

Ira Lexus of Manchester responded

Thank you for your feedback about the long wait time to speak to a service advisor because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Nigel Long, General Manager NLong@Group1Auto.com

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