Lexus of Manchester - Service Center

Efficient and timely service The overall experience was excellent. The gentlemen that initially greeted me was friendly and knowledgeable. The Service Consultant was genuinely n The overall experience was excellent. The gentlemen that initially greeted me was friendly and knowledgeable. The Service Consultant was genuinely nice; competent; and professional. I was in for my 10K complimentary service. The entire experience was smooth and I was in and out within an hour. Five stars all the way around! More

Awesome Always professional, top notch customer service. Laurie is always a pleasure to do business with. Listens to the customers needs with a smile. Outstan Always professional, top notch customer service. Laurie is always a pleasure to do business with. Listens to the customers needs with a smile. Outstanding employee More

90 K servicing, brakes Laurie explained the service due and asked if there were any other concerns, She detailed the note she would leave for the technician and reviewed the Laurie explained the service due and asked if there were any other concerns, She detailed the note she would leave for the technician and reviewed the estimated cost of service. Very pleasant, friendly and knowledgable. More

Outstanding! The level of service I recieve everything I visit IRA Lexus of Manchester if nothing less then professional. Laurie is so pleasant to work with, she The level of service I recieve everything I visit IRA Lexus of Manchester if nothing less then professional. Laurie is so pleasant to work with, she is always thorough, positive and has a wonderful attention to detail in explaining the work that was performed. Upon pulling into the service area, the greeters always have a smile and makes the checkin process so easy. Even though Barry didn't check me in, he did follow-up to make sure everything was fine. I highly recommend this dealership. More

Excellent Appointment was on time to begin, on time to completion and at the agreed upon cost. Waiting area was clean and comfortable. I will return for my next Appointment was on time to begin, on time to completion and at the agreed upon cost. Waiting area was clean and comfortable. I will return for my next service requirement. More

Quick and easy I was in and out in less than 1 hour and everything was done to perfection. The waiting area was comfortable and clean. The snacks delicious I was in and out in less than 1 hour and everything was done to perfection. The waiting area was comfortable and clean. The snacks delicious More

had new car service. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. she was very helpful. More

Quick turnaround on a last-minute appointment Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great customer experience as always! More

Fabulous dealership I was in from out of state and needed my car serviced. This dealership was great from beginning to end. Making my appointment was easy , & they were I was in from out of state and needed my car serviced. This dealership was great from beginning to end. Making my appointment was easy , & they were very accommodating, and the customer service was fantastic More

10,000 Mile Service Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my gol Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my golf clubs and an attendant placed them in the loaner--nice touch! Met with the Kelly Sforza, service consultant informing her that I also needed a 4 wheel alignment, which she advised was covered under warranty. This just took a few minutes for the paperwork, and I was off to the golf course. Returned in the afternoon, picked up the paperwork and Harry, the attendant, assisted me in getting the clubs to my car. Tom Bilodeau, the service technician left a "Thank You" card in my car letting me know to contact him if there are any issues with the vehicle. Great service! More