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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,102 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,102 reviews

September 30, 2023

Very professional. I really enjoy dealing with this dealership. They are very respectful and helpful More

by mjajbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Oct 02, 2023 -

Lexus of Maplewood responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2023

I’ve been dealing with Lexus of Maplewood for 7 years. I have complete faith in their integrity and professionalism. I recently purchased my 4th Lexus. (3 from this dealer). Every transaction has been a More

by wrtch1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tchu Moua
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Sep 30, 2023 -

Lexus of Maplewood responded

Hi, we appreciate you choosing Lexus of Maplewood! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 25, 2023

Jeff was a great service advisor, he was very easy to work with. I will definitely be back for service More

by danacindy.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff -service advisor
Report | Print
Sep 28, 2023 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

September 22, 2023

When I called to service department to make a car key for my Lexus Rx 350 2017 , i did ask how much it will be charge for that , the lady I communicated, she said it was 310.00 dollar yesterday so I said ok More

by buikhan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Vang
Report | Print
Sep 24, 2023 -

Lexus of Maplewood responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (651) 415-2404 and we will do our best to make this better. We hope to hear from you soon.

September 20, 2023

Always ready to serve and help. Friendly staff and comfortable waiting room. Thank you very much. More

by jack.mahant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Sep 24, 2023 -

Lexus of Maplewood responded

Hi Jack, we're glad to hear you found our staff to be so informative and helpful. Thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 19, 2023

I usually have very good luck with this dealer. today my appointment was too long. More

by steinerb53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Sep 22, 2023 -

Lexus of Maplewood responded

Hi, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 18, 2023

Lexus of Maplewood always delivers prompt and courteous service to me. I will continue to have my car serviced here because I trust them to do a great job. More

by Ritawaite13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mertes, Michael Mullan
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Sep 21, 2023 -

Lexus of Maplewood responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 16, 2023

Good service , prompt and helpful . On time and nice facility. Wanted to see a new car but the battery was dead. Couldn’t open the door. , More

by timberforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Kernstock
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Sep 19, 2023 -

Lexus of Maplewood responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2023

I have always found Lexus of Maplewood to be a very well run, professional organization. More

by Jms1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rheem Abdulwahab
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Sep 17, 2023 -

Lexus of Maplewood responded

Hi, here at Lexus of Maplewood, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

September 09, 2023

Special service in a timely manner. Mike is great. Always a great experience working with this dealership. More

by mmadori1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Sep 12, 2023 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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