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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,116 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,116 reviews

June 23, 2022

Mike did a great job of explaining what was going to be done to my vehicle. How long it would take and the cost. More

by Homer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Jun 25, 2022 -

Lexus of Maplewood responded

Hello, here at Lexus of Maplewood, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

June 23, 2022

Great deals on pre-owned vehicles! The extended coverage was also really affordable. No pressure and easy. Ask for Andy Solomonson. More

by Happy Lexus Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Saunders
Report | Print
Jun 24, 2022 -

Lexus of Maplewood responded

Hello, we appreciate you choosing Lexus of Maplewood! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

June 21, 2022

Excellent staff and very nice waiting rooms. The personal always make you feel like you are the only customer in the building. More

by haroldhuber5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Jun 23, 2022 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

June 21, 2022

Lexus of Maplewood has the most professional service team that I’ve experienced In many years of owning autos. They are quick to respond to any concerns I’ve raised and are good about keeping me up to date More

by Jms1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Townerman
Report | Print
Jun 23, 2022 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs.

June 21, 2022

Don’t know much about dealership, but I good service from Kyle, the service rep. More

by cjadoonath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jun 23, 2022 -

Lexus of Maplewood responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2022

Very nice people. To expensive. $60.00 and over two hours to rotate my tires. I will be buying tires somewhere else. More

by dwgiguere
Recommend Dealer
Yes
Employees Worked With
Angel
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Jun 20, 2022 -

Lexus of Maplewood responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our General Manager, Matt Meyer: Mmeyer@lexusofmaplewood.com, 651-415-2404 and we will do our best to make this better.

June 16, 2022

Service and repairs were done on a great time frame, vehicle was finished a day earlier then expected. More

by MKHAOPRASEUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Jun 17, 2022 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Safe travels!

Jun 18, 2022 -

MKHAOPRASEUTH responded

I’ve never had a bad experience bringing my vehicle to this dealership, very professional and will always keep coming back.

June 10, 2022

Service was awesome! Angel and Tom were brilliant! Best dealership period! Also they treat like family! More

by Yumissthang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Tom Schultz
Report | Print
Jun 10, 2022 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Angel and Tom will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 09, 2022

They were right on when it came to time of service. They did a good job but my car didn’t need much, only an oil change and good washing. I like Lexus ver much! More

by manovak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie, Eric Hammerschmidt
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Jun 10, 2022 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 08, 2022

I trust and respect all the people that have helped me at the Maplewood dealership. They in turn treat me with respect and often go the extra measure to make my experience a good one. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli, Tom Schultz
Report | Print
Jun 09, 2022 -

Lexus of Maplewood responded

Hi Carol, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

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