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Lexus of Maplewood

Maplewood, MN

4.6
1,111 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,111 reviews

March 29, 2022

I’ve had 8 different Lexus cars and trucks over the years I always bring them to this dealership because they treat me with integrity and fair mindedness! I highly recommend them More

by captainbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Mullan
Mar 31, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

Very courteous and prompt. Car was done ahead of schedule and advisor covered all details. More

by Mike Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Mar 31, 2022 -

Lexus of Maplewood responded

Hello Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Everyone was so friendly and helpful, they answered all of my questions and made sure I was totally satisfied with the work done on my car before I left More

by b1david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair
Mar 31, 2022 -

Lexus of Maplewood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2022

Amazing service to the customer. Never pushy, always present to get the job done. Tim Frederick knows Lexus vehicles from top to bottom and from front to rear. More

by ferdpeters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
Mar 31, 2022 -

Lexus of Maplewood responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

Excellent service and customer service tech rep was excellent - get him lunch as bonus a+ More

by Cekot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New tech rep, Sara Wienke
Mar 28, 2022 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 28, 2022 -

Cekot responded

Great job Lexus service department, friendly, knowledgeable, good communication. Give the tech front desk person a free lunch. A+++ ★★★★★

Mar 28, 2022 -

Cekot responded

cekot@msn.com

March 23, 2022

I came in for a scheduled maintenance and also had an injector cleaning done as the car was > 30,000 miles. Received a loaner car and went home, which was great. More

by bteschendorf58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
March 22, 2022

The Lexus dealer in Maplewood is amazing. The professional salesman Tim F helped us to find our ideal car. More

by Na
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob , Tim Frederick
Mar 24, 2022 -

Lexus of Maplewood responded

Hi, we're glad to hear you found Tim to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

I brought my vehicle in for some warranty work. I worked with Kyle and he was extremely helpful and communicated with me clearly and managed my expectations so I knew exactly what would happen and More

by Pfagerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
March 13, 2022

If you are a female, be prepared to be bullied and cheated by finance guys—especially if you don’t buy all the extras. Horrible experience with finance team. Save yourself the time and frustration by More

by Not a Fan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Silvio
March 12, 2022

The service went as expected, was easy to schedule and Thomas is always friendly to work with. More

by JHAGGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Mar 14, 2022 -

Lexus of Maplewood responded

Hi Jhaggar, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Lexus of Maplewood and we hope to see you again!

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