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Lexus of Maplewood
Maplewood, MN
1,116 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,116 reviews
May 25, 2021
We had a great experience at Lexus of Maplewood. Everyone was very friendly and were easy to work with. We are very happy with our new car! was very friendly and were easy to work with. We are very happy with our new car! More
by Dupont5
Employees Worked With
Jorge Peña, Tim Frederick
May 20, 2021
This dealership is perfectly positioned at the crossroads of excellent service & repairs and a personable & friendly staff. Thomas in the Service Department will take the time to educate you about any repair of excellent service & repairs and a personable & friendly staff. Thomas in the Service Department will take the time to educate you about any repairs, explaining how the part functions and even showing you (if possible) on your vehicle where a repair will be required during a future visit. More
by LexusesRun4Eva
Employees Worked With
Tom Schultz, Baird Swan
May 19, 2021
Jonathan and the Lexus team were fantastic. Great price upfront. Easy transaction Charlie and Jonathan made a great experience for my fiancé surprise gift for her upfront. Easy transaction Charlie and Jonathan made a great experience for my fiancé surprise gift for her More
by Bill
Employees Worked With
Jonathan, Matt Saunders, Tchu Moua
May 17, 2021
We had a wonderful experience with Lexus. Everyone we encountered was courteous and helpful. They all deserve 5 stars. However I do resent having to write 25 word minimum just to satisfy this survey. Fis encountered was courteous and helpful. They all deserve 5 stars. However I do resent having to write 25 word minimum just to satisfy this survey. Fishing for compliments I find tacky. More
by Raspberry
Employees Worked With
Jonathan Rodriguez
May 15, 2021
Tom was great to work with. Always kept me in the loop. Was able to get me in as soon as the parts got in. HONEST and GREAT service rep to work with. Was able to get me in as soon as the parts got in. HONEST and GREAT service rep to work with. More
by yangkong83
Employees Worked With
Tom Schultz
May 13, 2021
Shawn Moorhead was the Service Advisor. Service was excellent. I look forward to working with your group for future needs. Jared in Parts was especially helpful and efficient. Thank you. excellent. I look forward to working with your group for future needs. Jared in Parts was especially helpful and efficient. Thank you. More
by nsmatzek
Employees Worked With
Shawn Moorhead, Benjamin M, Jared in Parts Dept.
May 11, 2021
The salesperson, Pat von Drashek, was very nice and respectful. He deserves a five-star rating. So were finance (Jorge Pena) and tech (Jacob) people. The process was quick. I just don’t like the part t respectful. He deserves a five-star rating. So were finance (Jorge Pena) and tech (Jacob) people. The process was quick. I just don’t like the part that I have to deal with the warranty and extra protection options every time I buy a vehicle. More
by nguy0501
Employees Worked With
Patrick von Drashek
May 07, 2021
Excellent service, efficient, knowledgeable staff and management, welcoming surrounding and overall pleasant experience. Both Mr. Amirislani and Mr. Pena were very personable, willing to work with us and management, welcoming surrounding and overall pleasant experience. Both Mr. Amirislani and Mr. Pena were very personable, willing to work with us and patient through the whole process of purchasing the vehicle. More
by WonderMan
Employees Worked With
Jorge Peña, Bobby Amirislani
May 05, 2021
We are very satisfied with the car and service. The only We are very satisfied with the car and service. The only complaint I have is with respect to this “Review”. It requires a 25 word minimum which is r We are very satisfied with the car and service. The only complaint I have is with respect to this “Review”. It requires a 25 word minimum which is ridiculous. TPK More
by Thomas Kieselbach
Employees Worked With
Tim Frederick, Jakob Johnson, Tchu Moua
May 01, 2021
Shawn Moorhead He do good job . Very happy with the whole experience! He give for me the car for be back working until my car done 5 star for all whole experience! He give for me the car for be back working until my car done 5 star for all More
by Mina
Employees Worked With
Sara Wienke
