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Lexus of Merrillville

Merrillville, IN

4.7
426 Reviews

3957 West 81st Avenue

Merrillville, IN

46410

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426 Reviews of Lexus of Merrillville

October 31, 2022

Chris is a delight to deal with. He always goes over and above to make my service appointment experience pleasant. More

by dp7520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Nov 01, 2022 -

Lexus of Merrillville responded

Thank you for the 5-stars and shoutout to Chris! All of us at Lexus of Merrillville appreciate your review!

October 29, 2022

Chris Hodges was very professional and helpful with any questions I asked. They did a thorough job inspecting my car and taking care of any additional questions. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Oct 31, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are so glad to hear that Chris delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Merrillville!

October 25, 2022

We could not have been more pleased with the experience of purchasing a new vehicle at Lexus of Merrillville. The professionalism and impressive knowledge of the entire line up of Lexus vehicles by our sa More

by dros346
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coven, Bob Navarrro
Oct 26, 2022 -

Lexus of Merrillville responded

We are proud to have earned your recommendation! Thank you for choosing Lexus of Merrillville and for sharing your kind words about Bob and the team. Enjoy your new Lexus ES 350!

October 23, 2022

Merrillville Lexus has been one of the best Dealerships I have experienced. Your personal are great at performing their jobs I’m a happy customer More

by qdproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Oct 24, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Merrillville team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

The people there are always available, pleasant, and outgoing as far as providing help. I have a hard time imagining purchasing a car from another dealership. More

by kawiese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Oct 24, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Lexus of Merrillville team. Drive safely, and we hope to see you back again down the road!

October 05, 2022

Our experiences with the dealership were very positive. Darryl was professional, very helpful and easy to work with. He answered every question we had and kept us updated as the process proceeded. More

by Possum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Coven, Darryl Jones
Oct 05, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Darryl and the Lexus of Merrillville team. Drive safely, and we hope to see you back again down the road!

September 21, 2022

Everyone was very professional and helpful with any questions I asked. They did a thorough job inspecting my car and taking care of any additional needs. More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Sep 21, 2022 -

Lexus of Merrillville responded

Thanks so much for giving the Lexus of Merrillville team a shoutout. We're happy to hear your visit with us went off without a hitch. Have a great day!

September 06, 2022

Lexus of . Merrillville gets 5 Stars. The rating is a testament to the professional and knowledgeable sales team. Darryl was awesome to work with in the recent More

by burnslalosa
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Sep 07, 2022 -

Lexus of Merrillville responded

Thank you for your confidence in Darryl and the team! We appreciate your business and we hope to see you again at Lexus of Merrillville. Enjoy your new car!

August 30, 2022

Fast and efficient Lexus of merrillville Indiana did an excellent job of periodic maintenance on my RX350. More

by Valpodoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar
Aug 30, 2022 -

Lexus of Merrillville responded

Thank you for the shoutout to our team's exceptional service. We can't wait to see you again at Lexus of Merrillville!

July 30, 2022

Just had my Lexus GX 470 "Crankcase Oil Filter and fluid changed" at 130,500 miles, just now today I had catastrophic engine oil loss on the highway (I65) at 131,000 miles. Never going back again. More

by dlandersson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Hodges
Sep 04, 2022 -

Lexus of Merrillville responded

This feedback is concerning and I apologize for any issues you've recently run into with your vehicle. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send reach out to me with your contact information so that we can work towards a solution here. Thank you, Todd Sobczak - Service Manager - 219-389-3360

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