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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
96 Reviews

96 Reviews of Lexus of Milwaukee - Service Center

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January 03, 2021

love this place! I came for a oil change in a car and I was immediately given excellent customer service. From the time I entered to the time I exited, I was given the highest level of comfort and luxury. More

by Rohden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Elrod, Peter Arnett
January 02, 2021

Jackson is a knowledgeable, reliable, and detail oriented sales associate if you need to buy yourself a new car punctually, I highly recommend him and his colleagues. Thank you again Jackson. More

by Jee Casper
Recommend Dealer
Yes
Employees Worked With
Jackson Struebing
December 16, 2020

Lexus of Milwaukee has restored some of my faith in car dealerships. I only have experience with their service department, but everything on the business side of things was relatively seamless and on par More

by Tom NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 17, 2020 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, Tom Nx! Please let us know if there is ever anything else we can assist you with.

December 15, 2020

This Lexus dealership is one of the best in Wisconsin ! customer service skills are excellent. They keep you updated on your vehicle services and are very understanding. I would highly recommend this deal More

by Jake Allan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Dec 17, 2020 -

Lexus of Milwaukee responded

Thanks for sharing your recent service experience with us, Jake Allan! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs.

December 15, 2020

Every time I have my Lexus serviced the experience has been excellent. The all the staff is exceptional, very knowledgeable and professional in handling any request. More

by Teresa castleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 17, 2020 -

Lexus of Milwaukee responded

We're glad to hear our Staff took such great care of you, Teresa Castleman! We hope we can continue to be of service to you down the road!

December 13, 2020

I always knew Lexus stood by their brand, but this dealership and service center go above and beyond. They have fixed ANY issue that has come up and I NEVER see an invoice. They actually like it when More

by Carenthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod, Peter Arnett
Dec 24, 2020 -

Lexus of Milwaukee responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 12, 2020

Everyone I spoke with seemed to be happy to work there! The service dept was truly exceptional when I was there for service. I've recommended family and friends with Lexus vehicles to have all their servic More

by jeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Elrod
Dec 22, 2020 -

Lexus of Milwaukee responded

Hello Jeski, thanks for sharing your recent service experience with us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 12, 2020

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals. And surprisingly with all the discounts in place the ove More

by Nioko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Lexus of Milwaukee responded

We hope everything was handled to your expectations, Nioko. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 05, 2020

Love the professionalism and kindness of Minna. She treated me like family and not like she just wanted my money. I needed help making a decision and research for a car that fits my budget and family l More

by hensontye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minna Spivey
Dec 07, 2020 -

Lexus of Milwaukee responded

Thank you so much for sharing your recent experience with us, Hensontye! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

November 04, 2020

Incompetent financial services team. DO NOT buy a car from them out of state. Almost 2 moths and no title because milage is 1 mile off. Preventing me from exporting my car with my relocation. They also k More

by Gerry
Customer Service
Recommend Dealer
No
Employees Worked With
P Walden
Nov 06, 2020 -

Lexus of Milwaukee responded

If you would like to discuss your experience in more detail, please give us a call at (414) 228-9000 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.