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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
96 Reviews

96 Reviews of Lexus of Milwaukee - Service Center

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March 26, 2020

service was great Thank you very much Pete for providing us with very best service. Everything was nice and easy. We are very happy wit our service and it was a pleasur More

by ameagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Mar 28, 2020 -

Lexus of Milwaukee responded

Thanks for sharing your recent service experience with us, Ameagher! We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 19, 2020

Bad/good experience This review is for two service consultants from lexus of milwaukee. One star for John Bell and five stars for Peter Arnett. That's where the overall t More

by zhongmin.du
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Arnett, John Bell
Apr 27, 2020 -

Lexus of Milwaukee responded

Zhongmin.du, thank you for sharing your recent experience! Your comments play a key role in the success of our business. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2020

Pete was awesome. Took care of my car like it was his own. Fantastic customer service. I will always ask for him when visiting service. More

by Liz
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Feb 23, 2020 -

Lexus of Milwaukee responded

Liz, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2020

Amazing place, with amazing and exceptional employees ready to meet demands and sit down with you and consolidate with a variety of options to your standards and choosing! More

by Ricky
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A, Pete Stein, Michael Queen, Cecilia Colon, Matt Markiewicz
Jan 31, 2020 -

Lexus of Milwaukee responded

Ricky, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2019

Service experience The complimentary service experience for my Lexus was great. The advisor Chad was very courteous and efficient. Overall very satisfied by the visit an More

by KV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Selode
Oct 28, 2019 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, Kv! Please let us know if there is ever anything else we can assist you with. Safe travels!

September 24, 2019

Customer Service Fantastic and prompt service is always provided. Staff is very professional and courteous. Appointment times are always kept and there is no wasted ti More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Selode, Kelli Stenlkyft
Sep 26, 2019 -

Lexus of Milwaukee responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and that everything was completed quickly and to your satisfaction! We hope you continue to choose us for all your automotive needs! Take care!

September 11, 2019

Great dealership and outstanding service! I have always owned Lexus cars because of the quality, and I will only buy or lease cars from John Ferrito at Lexus of Milwaukee. He always goes above More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrito
Sep 13, 2019 -

Lexus of Milwaukee responded

Gina, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

September 10, 2019

Service beyond my expectations John Ferrito, provides amazing service at every level of contact. I choose to work with Lexus of North Shore more because of the personnel there rathe More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrito, Cecilia Colon
Sep 11, 2019 -

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Milwaukee!

August 12, 2019

Outstanding service and dedication! My experience with Lexus has been exceptional. I appreciate their integrity and outstanding service. Mr. Kapralov goes above and beyond with true prof More

by JackS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would also like to share that I also appreciate the courtesy driver. He has a positive mindset and always makes me feel safe.
Aug 14, 2019 -

Lexus of Milwaukee responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Milwaukee! If you have any further questions, please don't hesitate to reach out!

August 09, 2019

Chad’s the best! Go see Chad at Lexus of Milwaukee. He is patient and explains things so I can understand them - no fancy tech talk! He’s the best! More

by 414CarGuy
Recommend Dealer
Yes
Employees Worked With
Chad Selode
Aug 12, 2019 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction, 414carguy! Please let us know if there is ever anything else we can assist you with. Thank you so much for choosing Lexus of Milwaukee as your first choice for service!

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