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Lexus of Mobile - Service Center

Mobile, AL

4.9
168 Reviews

168 Reviews of Lexus of Mobile - Service Center

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May 18, 2023

Environment is awesome 👌 love going to get my car service Mr. Craig and the whole staff is very nice thank you More

by doris0944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
May 19, 2023 -

Lexus of Mobile responded

We're so glad to hear that you enjoyed your service visit, and appreciate the kind words about our staff at Lexus of Mobile! It's always a pleasure to assist with your vehicle needs in an awesome environment. Drive safely until next time!

May 03, 2023

Having purchased the second RX to be delivered to Lexus of Mobile in 1998; having only purchased later RX Models; and arranging all service for same at Lexus of Mobile, speaks positively for itself. Salin More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saline; Summer; and Cedric
May 03, 2023 -

Lexus of Mobile responded

Hello Maggie, we are grateful for your kind words about our team members Saline, Cedric, and Summer. We will make sure to give them recognition. Thank you for choosing Lexus of Mobile for all these years. Drive safely!

April 29, 2023

Service appointments are easily made even on short notice. Very comfortable waiting area, and quick/efficient service. More

by Rmmalburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
May 01, 2023 -

Lexus of Mobile responded

We're glad you're satisfied with the appointment process, comfort, and efficiency of our service here at Lexus of Mobile. We. hope to have another opportunity to welcome you in the future!

April 18, 2023

DJ did an excellent job. Courteous and efficient service rendered in a professional way . Thanks. More

by hgandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Apr 19, 2023 -

Lexus of Mobile responded

5-star reviews always make our day! Thank you so much for supporting Lexus of Mobile and please let us know if you need anything at all down the line!

April 09, 2023

I am satisfied with the service , and friendly stafff. I would recommend this dealership to all my friends More

by Centdenncentdenn
Recommend Dealer
Yes
Employees Worked With
Customer service rep
Apr 19, 2023 -

Lexus of Mobile responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Lexus of Mobile Team

April 02, 2023

Great service and great help with my service advisor Mr. Ernie Thanks for all y’all do at Lexus of Mobile. More

by ttat426is350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ernie
Apr 03, 2023 -

Lexus of Mobile responded

Thank you for the review! We appreciate the kind feedback about Ernie and hope to see you again at Lexus of Mobile. Safe travels!

January 28, 2023

Always dependable, excellent service, car returned ahead of schedule. Worked with Ernie this time; he was knowledgeable, had already researched what was needed for our vehicle and made sure I understood all More

by mdl_commercial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Jan 30, 2023 -

Lexus of Mobile responded

This feedback means more than we can express. Thank you for taking a moment to recommend Lexus of Mobile and we will certainly let Ernie know you appreciated all of his help with your vehicle. Safe travels and we look forward to seeing you as the miles add up!

January 26, 2023

Very professional Service Writer who takes very good care of me as a customer. I would definitely recommend Seline. More

by sgbacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seline
Jan 26, 2023 -

Lexus of Mobile responded

Thank you for the review. We're glad that the Lexus of Mobile team impressed you. See you next time!

January 22, 2023

They were extremely efficient…. Had a loaner car ready and had my car service done when they said it would be. More

by SugarGoldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Moore
Jan 22, 2023 -

Lexus of Mobile responded

Thank you so much for stopping by to share your service experience with Lexus of Mobile! We truly appreciate the feedback!

December 30, 2022

My advisor Craig was extremely helpful. He gave me a way to save a $900 towing bill and get my car to the dealership on my own! I will continue to use Lexus of Mobile!! More

by MichaelSmaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Craig
Dec 30, 2022 -

Lexus of Mobile responded

We will certainly let Craig know you had a fantastic experience working alongside him. Thank you for putting your trust in Lexus of Mobile. We look forward to your next visit with us!

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