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Lexus of Mobile - Service Center

Mobile, AL

4.9
166 Reviews

166 Reviews of Lexus of Mobile - Service Center

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December 02, 2022

Great service, customer focused, except for labor rate which is excessive. Happy with the loaner car and the complimentary car wash. More

by Douglas_n_911p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Deview
Report | Print
Dec 05, 2022 -

Lexus of Mobile responded

Thank you for your review. We strive to keep our prices competitive in the current market, so I appreciate you sharing this feedback. I am glad that you enjoyed the convenience of a loaner and were overall happy with our work. Best, Peggy Saranthus - Service Manager - 251-445-0450

November 09, 2022

Dealing w Craig in service is always easy and perfect . On time keeps me informed More

by Mdsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Report | Print
Nov 09, 2022 -

Lexus of Mobile responded

Thanks for the great review and shoutout of Craig. See you next time here at Lexus of Mobile!

October 09, 2022

They are professional In every way. Always do an excellent job for me. I highly recommend d then. Craig is my go to man. Outstanding More

by Gemini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 10, 2022 -

Lexus of Mobile responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Craig and the Lexus of Mobile team. Drive safely, and we hope to see you back again down the road!

October 07, 2022

Saline is my srv rep and is very polite, courteous and caring, She never rushes u in and out she is very knowledgeable at your job. More

by BonitaDulabhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline
Report | Print
Oct 07, 2022 -

Lexus of Mobile responded

It's wonderful to see Saline has welcomed you with friendly, attentive, and overall professional assistance! Thank you for sharing your appreciation and supporting Lexus of Mobile!

September 29, 2022

Easy to receive an appointment. All work done in a timely manner. Polite, efficient personnel. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seline
Report | Print
Sep 29, 2022 -

Lexus of Mobile responded

Beth, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Lexus of Mobile team. Drive safely, and we hope to see you back!

September 29, 2022

Very nice people and very good work! Very nice people and very good work! Very nice people and very good work! More

by scotbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Sep 29, 2022 -

Lexus of Mobile responded

Thank you for sharing your positive experience with Lexus of Mobile!

September 28, 2022

Professional and personal service. Service is scheduled and I have been very well pleased with how I am greeted and kept advised on progress of services performed. More

by mrambrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Sep 28, 2022 -

Lexus of Mobile responded

We're so pleased to hear that you had such a great experience working with the Lexus of Mobile sales team. Thank you for recommending us!

September 17, 2022

Lexus of Mobile service associates are aways friendly and proficient. My car is aways clean when the service is done More

by dirich56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SALINE
Report | Print
Sep 19, 2022 -

Lexus of Mobile responded

Thank you for the great review! Hearing that you had a successful service experience working with the Lexus of Mobile team made our day. Drive safely, and we hope to see you back again down the road!

September 17, 2022

Very pleasant experience. Staff was friendly and everything was done in a timely manner. Would recommend More

by Satterwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selina
Report | Print
Sep 19, 2022 -

Lexus of Mobile responded

Your recommendation means so much to us! Thank you for choosing Lexus of Mobile for your service needs, we hope to see you again down the road. Drive safely!

September 15, 2022

Stan and Saline in service are awesome. The call center is also great, good communication and super helpful when I had to reschedule. Well worth the drive from Pensacola. More

by johnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline, Stan
Report | Print
Sep 16, 2022 -

Lexus of Mobile responded

John, thank you for the great review! We are so glad to hear that Stan and Saline delivered a successful service experience. Drive safely, and we hope to see you back at Lexus of Mobile!

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