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Lexus of Mobile - Service Center

Mobile, AL

4.9
168 Reviews

168 Reviews of Lexus of Mobile - Service Center

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September 17, 2022

Very pleasant experience. Staff was friendly and everything was done in a timely manner. Would recommend More

by Satterwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selina
Sep 19, 2022 -

Lexus of Mobile responded

Your recommendation means so much to us! Thank you for choosing Lexus of Mobile for your service needs, we hope to see you again down the road. Drive safely!

September 15, 2022

Craig at Lexus of Mobile aways make sure my two RXs are in perfect condition. He explains everything in language that I can understand. Friendly, Efficient, and Professional! More

by Rdaigle13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Sep 15, 2022 -

Lexus of Mobile responded

We're always happy to see you and your two Lexus at Lexus of Mobile! Thanks so much for giving Craig a shoutout and we look forward to seeing you again next time. Take care!

September 15, 2022

Stan and Saline in service are awesome. The call center is also great, good communication and super helpful when I had to reschedule. Well worth the drive from Pensacola. More

by johnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saline, Stan
Sep 16, 2022 -

Lexus of Mobile responded

John, thank you for the great review! We are so glad to hear that Stan and Saline delivered a successful service experience. Drive safely, and we hope to see you back at Lexus of Mobile!

August 18, 2022

They were very friendly and helpful. The wait for my car to be serviced was not long. More

by prlowery
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 18, 2022 -

Lexus of Mobile responded

Thanks for your review of Lexus of Mobile! We're elated that we could offer courteous and timely assistance. Until next time!

August 04, 2022

Wonderful response, attentive to customer needs, and outstanding performance as promised. Highest recommendation to anyone needing Lexus service. More

by frankagcc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service and service department
Aug 04, 2022 -

Lexus of Mobile responded

These are all things we love to see! Thanks for supporting Lexus of Mobile with your business, review, and recommendation!

July 20, 2022

Ernie Was very helpful and kept me up to date on my vehicle. I would recommend Lexus of Mobile and request Ernie for all off you serviced Joe Breslin More

by Joe Bre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernie
Jul 20, 2022 -

Lexus of Mobile responded

Thanks for your praise, Joe! We're thrilled Ernie provided communicative assistance that kept you informed of your vehicle's status. All of us at Lexus of Mobile are grateful to have earned your confidence. Until next time!

July 17, 2022

The Lexus Dealership has been exceptional since purchasing my wife's RX350 in 2015. I've had the pleasure of having Ernest as my service representative each time and I've thoroughly enjoyed having More

by McKinley Belton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Deview
Jul 18, 2022 -

Lexus of Mobile responded

Thank you so much for being a loyal customer of Lexus of Mobile! We are thrilled to hear the trip is well worth it and that Ernest continues to provide you with exceptional service. We are grateful for your business and can't wait to see you next time!

July 13, 2022

Excellent service anytime I call . Seline is always very helpful and very personable. Thank you! More

by flower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seline
Jul 13, 2022 -

Lexus of Mobile responded

Thank you for the review. We're glad that Seline was helpful and friendly. See you again next time here at Lexus of Mobile!

July 09, 2022

Craig does a great job always helpful and lets you know what is going on More

by francisdimario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig service department
Jul 11, 2022 -

Lexus of Mobile responded

Thank you for your confidence in Craig and the team! We appreciate your business and we hope to welcome you back to Lexus of Mobile in the future. Drive safely!

July 05, 2022

I had an emergency dead battery and instead of scheduling me the next week Craig said if I could get it in he would work me in. I had my car back by noon with a new battery thanks Craig More

by Wquina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Stevie
Jul 05, 2022 -

Lexus of Mobile responded

Wow! We are so happy Craig went above and beyond to help you with your vehicle. Thank you for the 5-stars, and we hope to see you again at Lexus of Mobile.

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