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Lexus of Mobile - Service Center

Mobile, AL

4.9
164 Reviews

164 Reviews of Lexus of Mobile - Service Center

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May 12, 2024

My service person Stan is always very helpful! !! 5 ⭐️⭐️⭐️⭐️⭐️ The service is done in a timely manner! More

by walleygirl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Moore
May 13, 2024 -

Lexus of Mobile responded

We're glad to know that Stan was able to provide you with a 5-star experience at Lexus of Mobile! We strive for timely and efficient service. Thanks for your feedback!

May 11, 2024

I took my car in for five items: rattle in the sunroof, oil change, sensor check, left mirror, and clock. They were able to fix everything, the rattle in the sunroof was a challenge but they did resolve it More

by Giraffe828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Campbell
May 13, 2024 -

Lexus of Mobile responded

We're sorry to learn about the issue with your car after our service, especially considering how far you live from us. We always aim for a high standard of care and it sounds like we missed that mark this time around. Please do reach out on Monday as planned so we can work towards resolving this matter promptly. Thank you, Peggy Saranthus - Service Manager - 251-445-0450

May 11, 2024

Excellent service Stan was very informative as to what I needed to have done to my vehicle More

by farrisi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan
May 13, 2024 -

Lexus of Mobile responded

We are glad to hear that Stan provided excellent service. Thank you for sharing this review with the Lexus of Mobile team.

May 11, 2024

Always great service with Stan. He gets you taken care of and on your way quickly! More

by brendacruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Moore
May 13, 2024 -

Lexus of Mobile responded

It makes our day to see your five-star of Lexus of Mobile! Thank you for sharing your positive experience with Stan. Until next time!

May 06, 2024

Very accommodating, pleasant to deal with. Called and was able to fit into apt unexpectedly More

by Jab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
May 06, 2024 -

Lexus of Mobile responded

We are grateful for your review. Thank you from all of us at Lexus of Mobile!

May 03, 2024

The staff and the service were excellent! I will always take my Lexus to be serviced at Lexus of Mobile. More

by gwenlucionails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Moore
May 03, 2024 -

Lexus of Mobile responded

We're delighted to know you had an excellent experience with our staff and service at Lexus of Mobile. We look forward to continuing servicing your Lexus in the future!

May 01, 2024

I love everything about Lexus, very good service , Stan always returns my call and makes sure everything is taking care of More

by PMackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stand
May 01, 2024 -

Lexus of Mobile responded

We're delighted to know you've had a positive experience with Stan and our team at Lexus of Mobile. We always aim for top-notch service! Thanks for the review, we appreciate it.

April 24, 2024

Dealings have always been excellent! !!! Best service ever!!! Service manager is the best I have ever had!! More

by ronnursey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.. Craig
Apr 24, 2024 -

Lexus of Mobile responded

Ronnursey, we're delighted to know you've had excellent experiences with our service manager and the rest of the team at Lexus of Mobile. Thanks for your support!

April 03, 2024

Mark in service department was excellent and was very accurate with the time and cost of the service performed 👍 More

by Saliba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 03, 2024 -

Lexus of Mobile responded

We're glad to know that Mark provided excellent service during your visit to Lexus of Mobile. We appreciate the feedback and look forward to serving you again in the future!

March 25, 2024

Craig Struve is the best! He has taken care of us since 2019. He always goes over what they will be doing when my car is serviced. He’s always available during the service if More

by ebenk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
Mar 25, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been taking great care of you at Lexus of Mobile since 2019! It's wonderful to see how much you appreciate his detailed service updates. Thanks for your kind words and continued support!

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