Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Mobile - Service Center

Mobile, AL

4.9
168 Reviews

168 Reviews of Lexus of Mobile - Service Center

Sort by
May 01, 2024

I love everything about Lexus, very good service , Stan always returns my call and makes sure everything is taking care of More

by PMackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stand
Report | Print
May 01, 2024 -

Lexus of Mobile responded

We're delighted to know you've had a positive experience with Stan and our team at Lexus of Mobile. We always aim for top-notch service! Thanks for the review, we appreciate it.

April 24, 2024

Dealings have always been excellent! !!! Best service ever!!! Service manager is the best I have ever had!! More

by ronnursey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.. Craig
Report | Print
Apr 24, 2024 -

Lexus of Mobile responded

Ronnursey, we're delighted to know you've had excellent experiences with our service manager and the rest of the team at Lexus of Mobile. Thanks for your support!

April 03, 2024

Mark in service department was excellent and was very accurate with the time and cost of the service performed 👍 More

by Saliba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 03, 2024 -

Lexus of Mobile responded

We're glad to know that Mark provided excellent service during your visit to Lexus of Mobile. We appreciate the feedback and look forward to serving you again in the future!

March 25, 2024

Craig Struve is the best! He has taken care of us since 2019. He always goes over what they will be doing when my car is serviced. He’s always available during the service if More

by ebenk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Steuve
Report | Print
Mar 25, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been taking great care of you at Lexus of Mobile since 2019! It's wonderful to see how much you appreciate his detailed service updates. Thanks for your kind words and continued support!

March 20, 2024

The guys here are awesome ! Ernest is my service manager on a scale of 1 to 10 he is a 20 !! He couldn’t have been more helpful!! More

by Fchambliss62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Report | Print
Mar 20, 2024 -

Lexus of Mobile responded

We're delighted to know that Ernest and our team at Lexus of Mobile exceeded your expectations! Thank you for sharing this wonderful feedback. We'll continue striving to provide top-notch service in the future!

March 15, 2024

Craig is the best! He makes sure everything is completed correctly and adds that personal touch that is so lacking these days. Craig makes it a pleasure to own a Lexu More

by Carr9319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Mar 15, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig provided you with such a great experience at Lexus of Mobile! We strive for excellence and personal touch in our service. Thank you for your kind words, we appreciate it!

March 13, 2024

Great experience at the dealership and good service. Appointment service was on time and minimum time to complete. More

by mosse7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Report | Print
Mar 13, 2024 -

Lexus of Mobile responded

We're glad to know you had a great experience and appreciated our timely service at Lexus of Mobile. Thanks for the positive feedback!

March 06, 2024

Craig is the reason I continue to buy Lexus, he makes service appts easy and makes sure all work is done correctly!!! More

by sbaker9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Mar 06, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been able to make your service appointments easy and efficient at Lexus of Mobile. Thanks for continuing to choose us, we appreciate it!

February 16, 2024

Outstanding in all regards. Service Advisor is Excellent in all regards and is straight forward in provide all information. I have never had a problem with any of my service mai More

by jax_prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Report | Print
Feb 16, 2024 -

Lexus of Mobile responded

We're so glad to know you've had consistent, excellent service with us at Lexus of Mobile. Our team always aims for straightforward communication and timely maintenance. Thanks for the outstanding review!

February 13, 2024

Didn’t have an appt and Dexter took care of me. Even got my favorite coffee mug back which I left behind 3 mos. ago. Note: whoever closed the hood didn’t close it properly. It popped open during my More

by Tony Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
Report | Print
Feb 13, 2024 -

Lexus of Mobile responded

Tony, we're glad to know Dexter was able to assist you during your visit to Lexus of Mobile. We apologize for the issue with the hood and appreciate your understanding - we'll certainly be more mindful in the future. Safe travels!

1
...
6
7
8
...
17