Lexus of Mobile - Service Center
Mobile, AL
164 Reviews of Lexus of Mobile - Service Center
Excellent dealer maintenance. I've used this service department several times. It speaks volumes that I willingly drive 2 1/2 hours to get there from my home and 2 1/2 hours to I've used this service department several times. It speaks volumes that I willingly drive 2 1/2 hours to get there from my home and 2 1/2 hours to return plus the time it takes to service. My Service Manager Ernie is so efficient I couldn't ask for better. More
From the time we arrived until we left, we were welcomed. Our service manager,Stan, explained everything about the service and the cost. He helped us with a loaner and explained how to properly operate it. Our service manager,Stan, explained everything about the service and the cost. He helped us with a loaner and explained how to properly operate it. Stan was not only professional but friendly. He wants you to be satisfied and safe. Joanne Glass More
Excellent service. I was very satisfied . Craig keep me updated on my car. By calling me and texted . Very good experience. . Number one service. I was very satisfied . Craig keep me updated on my car. By calling me and texted . Very good experience. . Number one service. More
We have been customers for many years. Lexus of Mobile is an outstanding dealership that truly excels in customer service. Nothing less than the best! Lexus of Mobile is an outstanding dealership that truly excels in customer service. Nothing less than the best! More
Ernie at Lexus of Mobile provided such great support when I had a mishap out of town and had two tires blowout. I spoke with him multiple times trying to get my issue resolved and then he got me in in 2 hour I had a mishap out of town and had two tires blowout. I spoke with him multiple times trying to get my issue resolved and then he got me in in 2 hours notice to service my tires on the way back home. Such a great feeling to have service department that is so accommodating and supportive. More
Overall everything went ok Besides the visors. Nothing was replaced They still making the awful noise. It shouldn’t do that. Why am I getting ignored? On the brand new cars they don’t make tha Nothing was replaced They still making the awful noise. It shouldn’t do that. Why am I getting ignored? On the brand new cars they don’t make that noise. Not happy More