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Lexus of Mobile - Service Center

Mobile, AL

4.9
164 Reviews

164 Reviews of Lexus of Mobile - Service Center

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October 07, 2023

Craig always provides us with exceptionally professional advice and service at every visit. We trust him with taking care of any issue we may have. More

by Darlinchoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Oct 07, 2023 -

Darlinchoco responded

Craig always provides us with exceptionally professional advice and service at every service visit. We trust him with taking care of any issue we may have. Everyone at the dealership is friendly and accommodating and the waiting area is very comfortable and pleasant.

Oct 09, 2023 -

Lexus of Mobile responded

We are thrilled to hear that Craig has taken excellent care of you. He will appreciate your kind words. Thank you for trusting Lexus of Mobile with your loyal business. We look forward to seeing you next time!

September 02, 2023

Professional and get the job done great quality of cars and will meet your needs More

by Kimberlytucker12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 05, 2023 -

Lexus of Mobile responded

Thank you, Kimberly, for leaving Lexus of Mobile a five-star review! We appreciate your support and business.

August 24, 2023

Ernie is very knowledgeable and helpful and I appreciate his input on getting the result that I was looking for. More

by cindymom0f3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Aug 24, 2023 -

Lexus of Mobile responded

We're glad to know that Ernie was able to assist you effectively at Lexus of Mobile. Thanks for your positive feedback, and we hope you enjoy the results!

August 24, 2023

This is the best service department ever. I always feel confident about the quality of their work and our service rep, Ernie is a 10++++ More

by arvjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Aug 25, 2023 -

Lexus of Mobile responded

Ernie and the team at Lexus of Mobile are always here to help! Thanks for your support!

July 30, 2023

Courteous, professional, fast service. Attentive. Paul with whom checks me in and.out keeps me informed Very friendly. More

by flowersjewel
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 01, 2023 -

Lexus of Mobile responded

We're delighted to know you had a positive experience with Paul and our team at Lexus of Mobile. We always aim for fast, professional service while keeping you informed throughout the process. Thanks for sharing your feedback!

July 18, 2023

The whole experience was more than I anticipated. Mr. Craig was very personable and accommodating. Thank you all very much!! More

by Tim Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Jul 18, 2023 -

Lexus of Mobile responded

Tim, we're delighted to hear that your experience at Lexus of Mobile exceeded your expectations! Thank you for taking the time to share this positive feedback with Craig and the team. Until next time, drive safely!

July 13, 2023

Outstanding Customer Service. Detailed maintenance education for personal vehicle. Follow up Service. Definitely a return Customer. More

by Bump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Craig
Jul 13, 2023 -

Lexus of Mobile responded

We're over the moon our team has demonstrated our commitment to thorough service and earned Lexus of Mobile your loyalty! Thanks for the fantastic review!

July 04, 2023

Professionalism at it finest. I'm treated like a King and their concerns are sincere. More

by The Best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sim Pettway
Jul 05, 2023 -

Lexus of Mobile responded

Thank you for the review! We are thrilled to hear that you are so confident in the Lexus of Mobile team to get the job done. Drive safely, and we hope to see you back!

July 04, 2023

From purchase to maintenance, service is top notch. Very pleased with vehicle, with service reminders, and personnel are very knowledgeable. I highly recommend Lexus of Mobile. More

by dianef0126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 05, 2023 -

Lexus of Mobile responded

Thank you for the great review! We're so glad to hear that you had a positive experience with our team at Lexus of Mobile. Your recommendation means a lot to us, and we hope to see you back!

June 30, 2023

Lexus of Mobile and service writer Craig S was first class, customer. oriented, and everything you could ever hope for to properly handle your Lexus automobile.Smart, honest, knowledgeable, and customer More

by rcunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig S.
Jul 03, 2023 -

Lexus of Mobile responded

Thank you for the fantastic review! We're so glad to hear that Craig provided top-notch service and made your experience at Lexus of Mobile a great one. We appreciate your kind words and look forward to serving you again in the future!

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