Lexus of Montgomery - Service Center

Awesome Customer service A visit at Reinhart Lexus for a oil change turned into a new car purchase!!! Go Figure that!!! I was inquiring about a lease and the service guy who A visit at Reinhart Lexus for a oil change turned into a new car purchase!!! Go Figure that!!! I was inquiring about a lease and the service guy who was also amazingly sweet...so sorry I did not get his name suggested that I speak with Jake as he was approaching. After speaking with Jake and discussing all options...and calling my husband of course! I walked out with 2020 Rx 350 !! WOW!!! The Manager and the entire staff there was absolutely amazing!! I returned the next day for tutorial from Cody at the front desk and he was amazing as well. I will recommend this dealer to Everyone! More

Service Experience Kelvin Trest my service adviser and the service department personnel are awesome. They always make my visit for service great. I would definite rec Kelvin Trest my service adviser and the service department personnel are awesome. They always make my visit for service great. I would definite recommend to other Lexus owners. More

service and recall SHE KEPT ME INFORMED ON THE PROGRESS OF THE SERVICE AND WAS CONSTANTLY CHECKING ON THE CARS STATUS FOR ME. SHE INFORMED ME WHAT TO EXPECT AT MY NEXT S SHE KEPT ME INFORMED ON THE PROGRESS OF THE SERVICE AND WAS CONSTANTLY CHECKING ON THE CARS STATUS FOR ME. SHE INFORMED ME WHAT TO EXPECT AT MY NEXT SERVICE BOTH IN APPROXIMATE TIME AND COST. More

Incredible Dealership By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their By far, Reinhardt Lexus is "in a league all their own." The most exceptional Service Deparment of any dealership I have ever dealt with. All of their personnel are friendly, courteous, helpful, and knowledgeable. From the minute you drive in, you are warmly greeted. You immediately sense the competence of their personnel and you realize that your vehicle is in "good hands." Every aspect of this dealership leaves you with that same sense of competence......and confience! More

Best Lexus Dealership...period! Scheduled appointment with Donald at the Collision Department to bring our 2019 RX 350L, to have side molding installed. Donald truly make you feel li Scheduled appointment with Donald at the Collision Department to bring our 2019 RX 350L, to have side molding installed. Donald truly make you feel like part of the Reinhardt Lexus family. Very friendly, courteous, kind and respectful. Told me exactly the best time to bring the RX in and estimated how long it would take. Installed was completed exactly as expected and the quality of work was the best ever! Certainly will drive the 90 miles Southwest to Reinhardt in the future, even though another dealer is closer. Highly recommend Reinhardt Lexus. Kudos to the Donald and the Collision Department! More

The best service! I have dealt with a local dealership for the last 4 or 5 years and just got use to terrible service. When we decided to purchase from Reinhardt, it wa I have dealt with a local dealership for the last 4 or 5 years and just got use to terrible service. When we decided to purchase from Reinhardt, it was like a breath of fresh air. I feel like a VIP every time I speak to someone. We are definitely a Reinhardt family now! More

Reinhardt Lexus Great service department! Kevin Triest makes it seamless! This is my 4th Lexus and from sales (Mark Harmann) to service I have never been disappoint Great service department! Kevin Triest makes it seamless! This is my 4th Lexus and from sales (Mark Harmann) to service I have never been disappointed. More

Service call Since we relocated to the Auburn area I've been getting my cars serviced at Reinhardt. I'm very pleased with the service and friendliness of all the Since we relocated to the Auburn area I've been getting my cars serviced at Reinhardt. I'm very pleased with the service and friendliness of all the employees. Will be taking my car back. More

Excellent - Prompt - Friendly - Helpful Brook Rauccio helped me get set up. All the people in the service department were friendly and said good morning. The work was done promptly and with Brook Rauccio helped me get set up. All the people in the service department were friendly and said good morning. The work was done promptly and without delay. They alerted me to some other issues that needed to be repaired - brake issues that had not yet showed up in my driving. They even vacuumed and washed my car! I love the people at Reinhard! More