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Lexus of Murray

Murray, UT

4.7
1,010 Reviews

5686 S. State Street

Murray, UT

84107

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1,010 Reviews of Lexus of Murray

August 13, 2024

I had the best car buying experience with LHM Lexus! Kate and staff are amazing! More

by cgpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate and Lyndon
August 13, 2024

Last Thursday’s Diagnosis was “replace battery cable. Part was ordered. Took it in today (Tuesday)). Shop simply replaced battery terminals. When I complained about the $570 charges. The service rep when More

by ZubinEmsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tep
Aug 18, 2024 -

Lexus of Murray responded

Zubin, I apologize for any confusion or frustration with the recent service on your vehicle. It’s important that these matters are handled with clarity and fairness, and I’m glad the service manager was able to address the charges. If we haven’t already discussed this directly, please feel free to contact me so we can ensure your future visits go smoothly. - Patrick Goldwait, General Manager, 713-299-2648

August 13, 2024

Jon was professional courteous and prompt. He had my car serviced while I waited and they finished it up before the time promised. He is a real asset to the Dealership More

by Aldenrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Fabbi
August 11, 2024

Couldn't fix problem on brand new car 100K GX550. I literally left in tears. More

by Brook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
Aug 16, 2024 -

Lexus of Murray responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Patrick Goldwait, General Manager, 713-299-2648

August 10, 2024

Service department was great! Everyone was very friendly , great communication. I always call direct to make my appointments as the online tool never seems to work well for me. More

by she12j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
August 10, 2024

Your staff in service he is incredible! Carter always gives me the red carpet treatment. I feel like a celebrity when the car returns and everything is as it should be Don’t let that ma More

by Monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
August 10, 2024

My service advisor was outstanding. The last service advisor was poor at best. So my experience was a 10 this time. Last time was a 2 at best. I’ll be sure to pick my service advisor my More

by Markburningham681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza, and the service manager. Both were outstanding.
August 10, 2024

I bring my Toyota here because I love to feel the Lexus difference. You should too! More

by Mac10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
August 09, 2024

Lisa Jacobson was wonderful and so helpful. I love going to Larry H Miller Lexus for my service. More

by johnsonri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Jacobson
August 09, 2024

The dealership is great. I’ve been there for scheduled services. Friendly staff. Easy to schedule service. More

by susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark
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