Lexus of Murray

My Experience My experience was exceptional. I am happy with the dealership nad would recommend then to friends and family. The staff was friendly and willing to li My experience was exceptional. I am happy with the dealership nad would recommend then to friends and family. The staff was friendly and willing to lisyer to my needs. More

Great service and attention The service attendants, specifically Ethan Peterson was very professional, attentive and excellent Great service, and Gregg Vranek our salesman when The service attendants, specifically Ethan Peterson was very professional, attentive and excellent Great service, and Gregg Vranek our salesman when we bought our Lexus year has did an excellent job for us and continues to provide us excellent professional service. We will definitely go through him again and will highly recommend him to others. More

This team is awesome! The LHM customer-facing team is amazing! From the first face you see as you pull into the service bay to your wave goodbye, the experience is pleasant The LHM customer-facing team is amazing! From the first face you see as you pull into the service bay to your wave goodbye, the experience is pleasant. The facilities are clean. The snacks provided are a nice touch. Room provided for kids is great. Plenty of comfortable seating while waiting. Best of all, regardless of the service representative you work with, you are treated with respect, professionalism, and kindness. I really appreciate that they keep me updated on the progress of the service. More

Professional, efficient yet personal service After making a service appointment our faces and our Lexus were recognized the moment we drove into the service area. John Fabbi our service speciali After making a service appointment our faces and our Lexus were recognized the moment we drove into the service area. John Fabbi our service specialist came out and greeted us and asked about any concerns or items that needed special attention. Our concerns were noted and we were invited into the waiting area where complimentry beverages, snacks, wifi etc. made the time we waited seem short. When the vehicle was serviced, washed and driven up and ready, our service rep. noticed a few very old dried bug remains still on the front bumper and quickly sent it back into the wash room for an additional wash and after he inspected it for us we were off. Also we mentioned a few paint scratches which we had made but assumed would be there for ever. When we arrived home we inspected the car and could not find the paint scratches. Apparently they had been rubbed and smoothed out for us without a mention. That is why we love these guys. More

great service I never mind taking my car in for service. The personnel are always friendly and the service is always good. I love working with Mandy. She is alwa I never mind taking my car in for service. The personnel are always friendly and the service is always good. I love working with Mandy. She is always helpful and explains things before they start. Its just always a good experience. More

Never disappointed The best service all the time. When I arrive, I get immediate attention and check in. A car is available when or if I need it. The service people are The best service all the time. When I arrive, I get immediate attention and check in. A car is available when or if I need it. The service people are professional and attentive. The overall experience is excellent. It' why I own a Lexus. A great driving experience and a great customer experience. More

Execelent Experience The salesman Stacey was very knowledgeable, friendly, and easy to talk to. It really helped in our decision making for this vehicle. All members that The salesman Stacey was very knowledgeable, friendly, and easy to talk to. It really helped in our decision making for this vehicle. All members that we dealt with was very professional and helped to make the sales experience pleasureable. More

Each of my requests was not only met, but exceeded. I love working with this dealership because any and all of the staff I have dealt with have always gone the extra mile to be courteous and prompt in a I love working with this dealership because any and all of the staff I have dealt with have always gone the extra mile to be courteous and prompt in answering my requests, getting my car serviced. and most recently; assisting me in finding a reliable car for my daughter (a single mom), at a price she could afford. We were more than pleased, we were amazed and excited at what this dealer was able to do for us. I had a limited amount of time in which to purchase this car, and they had it done and I was out the door far quicker than I thought possible. On top of that, they surprised me by taking my car through the car wash while I was purchasing the used car for my daughter. More

Service is always fantastic. John F. is the best!!! He always does such a great job. Everyone is friendly and helpful. Everything is so clean. Going to ge is always fantastic. John F. is the best!!! He always does such a great job. Everyone is friendly and helpful. Everything is so clean. Going to get your car serviced is a pleasure. More

professional and friendly Always helpful. Very professional and willing to listen the the customers concerns. Clean service areas and comfortable waiting areas. Would recommend Always helpful. Very professional and willing to listen the the customers concerns. Clean service areas and comfortable waiting areas. Would recommend this dealership with any qualms. More