Lexus of Omaha - Service Center

Service matches their product which we’ve always trusted. We were offered a new tire product from a reputable source and “went with it”. It didn’t live up to the standards of the finer features of high end We were offered a new tire product from a reputable source and “went with it”. It didn’t live up to the standards of the finer features of high end Lexus equipment we’ve enjoyed. The bottom line then was what to do about it? No questions asked we got replacements thanks to the dealership and the mfg on day one of the reported concern which benefits all of us long term. Four entities came together, our service contact, service mgr., the equipment mfg. and we the consumer. I, as the consumer, saw immediate satisfaction in the performance of the change in performance which although may seem minute it met the performance qualities of the vehicle we’ve enjoyed over the past four years. KUDOS to the LEXUS team. 🙂 More

Service is always excellent! Cory is a pleasure to work with. Excellent communication from start to finish. Cory is a pleasure to work with. Excellent communication from start to finish. More

They were very polite, helpful and friendly. The waiting area is very clean and comfortable. Service was fast and results excellent. The waiting area is very clean and comfortable. Service was fast and results excellent. More

Took care of my issue promptly. Very satisfied. Did not have an appointment, but they got me right in. Very satisfied. Did not have an appointment, but they got me right in. More

Everything handled promptly and friendly and on schedule. I would highly recommend Cory Mausbach for all your service needs I would highly recommend Cory Mausbach for all your service needs More

First time to take my RX to this dealer. They were courteous, explained what was going on, and on time! They were courteous, explained what was going on, and on time! More

Nick Berg is always a pleasure to work with. Top notch guest experience every time. guest experience every time. More

I had a tire that was leaking air. They found a nail and repaired the tire for me. My car was in desperate need of a car wash and they took care of that also. The waiting area was very comfortable and there repaired the tire for me. My car was in desperate need of a car wash and they took care of that also. The waiting area was very comfortable and there were beverages and snacks available. This dealership is awesome and I love my certified Lexus! More

VIP treatment, all professionals, respectful, very noleshble of there products, clean, best in service in Omaha Nebraska. noleshble of there products, clean, best in service in Omaha Nebraska. More

I had a dead battery in my Lexus RX350 which was at home, called service and they arranged to have roadside come to my home and replace the battery. I received a call back from service indicating that batter called service and they arranged to have roadside come to my home and replace the battery. I received a call back from service indicating that batteries were on their. way. Kevin called me back and said the batteries had not arrived yet, but service could stop out, jump my car and test the battery at the dealership to determine if indeed the battery needed replaced. I had an appointment I needed to keep and he assured me if the battery did not arrive in time, they would provide a loaner car. Diagnostics were done on the battery and determined I had a bad cell, The batteries arrived as they were doing the diagnostics and they replaced the battery as it was under warranty and had me on my way. Thank you Kevin and Cory - excellent service !!! This is why I buy a Lexus! More