Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Omaha - Service Center

Omaha, NE

4.8
220 Reviews

220 Reviews of Lexus of Omaha - Service Center

Sort by
January 12, 2022

They do wonderful service and they’re wonderful people to work with that’s just great and Jesse was a great person to work with today More

by michael1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Draper, Jim Endebrock, Jeff Bahnsen, Larry Vondra
Report | Print
Jan 12, 2022 -

michael1121 responded

great...... good job

Jan 13, 2022 -

Lexus of Omaha responded

Thank you for the great review, Michael! We are thrilled to hear that you had such a successful service experience working with Jesse and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

January 06, 2022

Trust them unconditionally. Service is impeccable. They are the reason I own a Lexus. People make the difference. More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jan 07, 2022 -

Lexus of Omaha responded

Sebastian, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

January 01, 2022

Neat, clean, professional and timely. Knew who I was immediately. But didn’t look very hard to find me when finished. Called on cell but i was sitting right there More

by helen6boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Report | Print
Jan 03, 2022 -

Lexus of Omaha responded

Helen, thank you for this feedback. We are glad to hear that you had a successful service experience working with us. With regard to the rest of your review, we apologize for any confusion concerning your vehicle and assure you that we will work towards improving our communication practices in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Rob Mueting - General Manager - 402-333-6400

December 31, 2021

Great service as always. We dropped by without an appointment and were treated to an immediate response by the service tech. We have been an lexus owner since 2008 and have been treated like a first- More

by amendj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the staff names.
Report | Print
Jan 03, 2022 -

Lexus of Omaha responded

Our goal is to make sure everyone who walks through the door leaves happy and it sounds like we're succeeding! Thank you for choosing Lexus of Omaha. Drive safely and have a great day!

December 18, 2021

Good experience with Lexus Omaha.always appreciate our business and prompt service, courteous staff. No surprises. Consistent. More

by Setrofz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mausbach
Report | Print
Dec 20, 2021 -

Lexus of Omaha responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Omaha team. Safe travels, and we hope to see you back!

December 09, 2021

I look at other brands but love Lexus service department personnel, to much to leave More

by Fhammans40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory, service coordinator
Report | Print
Dec 09, 2021 -

Lexus of Omaha responded

It's fantastic to hear that our service team and their high-quality work keeps you loyal to Lexus of Omaha! We're so grateful for your business, and we look forward to lending a hand with your service needs again next time you stop by!

December 04, 2021

Efficient and friendly service even ended reserving a new and bigger vehicle . Dealership is spotless 😊! More

by Butch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duyn
Report | Print
Dec 06, 2021 -

Lexus of Omaha responded

We're glad we could make your recent visit such a success, Butch! Thank you for your review and for taking your business to Lexus of Omaha - we'll see you again next time! Take care!

December 03, 2021

The entire staff was very accommodating. I had a conflicting event and Lexus Omaha Service went out of their way to ensure I met my deadline. Great job! More

by Krguthrie2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suza
Report | Print
Dec 03, 2021 -

Lexus of Omaha responded

We'll always do all we can to keep your service visits efficient so you can get back on the road and on with your plans for the day. Thank you for putting your trust in the Lexus of Omaha team to take care of business, and we'll be here whenever you need us next!

November 30, 2021

Outstanding attitude and superior service. The guest area is very attractive and pleasant. Suzu is as well. More

by robertlgore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzu.
Report | Print
Nov 30, 2021 -

robertlgore responded

Everything is outstanding.

Nov 30, 2021 -

robertlgore responded

Everything is outstanding.

Nov 30, 2021 -

Lexus of Omaha responded

Thank you for the great review, Robert! We appreciate your support and are happy to hear that you had a successful experience working with Suzu. Drive safely, and we hope to see you back at Lexus of Omaha!

November 29, 2021

Efficient, timely, a pleasant experience. We have been using this dealership for the last 15 yrs and have not been disappointed. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Add Sakic
Report | Print
Nov 30, 2021 -

Lexus of Omaha responded

Deb, we're pleased that your time with us was pleasant and efficient! This is our goal. Thanks for giving Lexus of Omaha your business for 15 years!

1
...
12
13
14
...
22