Lexus of Omaha - Service Center
Omaha, NE
220 Reviews of Lexus of Omaha - Service Center
Lexus of Omaha always does a thorough job of service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. Always very professional, courteous, and friendly. Always have the answers to my questions. Top quality service. More
I’ve been getting my car service here since I bought my GS 300 in 2005. I have always found the service outstanding. Most of the visits are just routine oil and filter changes and fluid flushes when requ GS 300 in 2005. I have always found the service outstanding. Most of the visits are just routine oil and filter changes and fluid flushes when required. When there is a needed repair like brake repair or when I had a rare part failure they always discussed the issue, provided alternatives if possible and estimated pricing. I always felt the service personnel are looking out for the customer. Cory, the service person I always work with is friendly , thoughtful and knowledgeable. Because of him, other service personnel I have worked with and the service technicians servicing my car, I would never take my care to get serviced anywhere else. Special shout out goes to Brad the service manager, for running a great service department . They are the best. More
Went for 20,000 mile check up. They told me exactly what they were planning to do and what that would cost. Finished within the time they said they would and delivered a freshly washed car. Kinda expensive they were planning to do and what that would cost. Finished within the time they said they would and delivered a freshly washed car. Kinda expensive but have never had a mechanical problem with any car they worked on More
We have stayed with this dealer for 25 years because of the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. the professionalism and proficiency of their service department. They are dependable and accommodating. Terrific customer service. More
As always the service is great. We enjoy our vehicle we are leasing from Lexus of Omaha. It is a great ride and the people there are friendly and knowledgeable. are leasing from Lexus of Omaha. It is a great ride and the people there are friendly and knowledgeable. More
New Year’s Eve 2020. 3PM in the afternoon we had an issue w oil leaking around a filter after my husband changed the oil in our Lexus RX 350 we had bought new in the spring. We live 75 miles away and happen w oil leaking around a filter after my husband changed the oil in our Lexus RX 350 we had bought new in the spring. We live 75 miles away and happened to be in Council Bluffs. We called the service department and the guy was so nice and told us to come in and they wld take a look. We took the car in and within 45 minutes the issue was corrected and we were back on the road. We were so very happy with the service and friendly staff. Thank you Lexus of Omaha. More
Excellent service as always. Done in good time. Called when finished. Checkout was quick. Love that the always wash my vehicle each time I am there. when finished. Checkout was quick. Love that the always wash my vehicle each time I am there. More
Very professional and courteous. Was pleasantly surprised that the car battery was under warranty. Pleasant surroundings and plenty of safe space. Miss the donuts but understand. that the car battery was under warranty. Pleasant surroundings and plenty of safe space. Miss the donuts but understand. More
Super Service! The service staff is outstanding. I greatly appreciate the thorough explanation of the work done. There are so many good things to say about the serv The service staff is outstanding. I greatly appreciate the thorough explanation of the work done. There are so many good things to say about the service experience at the Omaha Lexus, but I think the most telling statement would be: After the cars are serviced, I leave extremely confident that my cars are well maintained and thoroughly checked out, insuring my family's safety and comfort. I highly recommend. More