Lexus of Omaha - Service Center

Extra special experience First, I was able to schedule a routine service appointment for the very next day after I called. When I arrived, I was met by a very professional ser First, I was able to schedule a routine service appointment for the very next day after I called. When I arrived, I was met by a very professional service adviser (Kelly Fields) who already had my work order printed out. She went over it with me and told me how long the work would take. I went to the coffee bar for coffee and a pastry. While there I was told that there had been a recall on my car and that if I wanted to leave the car it would be fixed in about six hours. I agreed to leave it, and I was given a loaner car to drive home. It was a new Lexus 300. I was called at home about an hour earlier than I expected. My car was done!! The service adviser went over the work carefully and answered all my questions. I drove off in my spotlessly cleaned 350. All in all a delightful experience. Thanks, Lexus. More

I’ve never had anything but an amazing experience when I go to Lexus. The service is quick and honest and I am provided with a loaner car if needed. The people are simple wonderful and a pleasure to deal wi go to Lexus. The service is quick and honest and I am provided with a loaner car if needed. The people are simple wonderful and a pleasure to deal with. More

Service Up and Beyond We live out of the Dealership area. We dropped our car off for service and a small repair. We were given transportation to the airport where we flew We live out of the Dealership area. We dropped our car off for service and a small repair. We were given transportation to the airport where we flew out to visit my brother in Florida. We made arrangements with the Dealership to pick us up when we returned. Unfortunately, due to an emergency we could not return as planed. We had to schedule the return on a Sunday when the dealership was closed. I talked to the service department and was told that it would be no problem to accommodate us and that they would be there to pick us up and return to the dealership so we could get our car even though it was a Sunday. My wife and I were completely in aw of the kindness and service of this dealership. We call this “going up and beyond” to help satisfy a great full customer. Best Dealership ever; The Omaha Lexus Dealership! And the best Service department personal, especially Adi Sakic. He was fantastic as he gave up his time on a Sunday to accommodate our needs. More

They never disappoint me I've never has as good an experience at a dealership as I have with Lexus of Omaha. I've dealt with various members of the service team without any p I've never has as good an experience at a dealership as I have with Lexus of Omaha. I've dealt with various members of the service team without any problem. More

Service at Lexus dealership Excellent and timely service. The staff were courteous and professional. I like the reminder e-mails regarding when my appointment is scheduled, Th Excellent and timely service. The staff were courteous and professional. I like the reminder e-mails regarding when my appointment is scheduled, The waiting area is pleasant and friendly atmosphere. More

Best dealership experience of my life! The buying and service are second to none! I highly recommend the Lexus brand and this dealership to everyone. service are second to none! I highly recommend the Lexus brand and this dealership to everyone. More

Didn’t intend to buy We drove 2.5 hours to get the air conditioner of our 3 year old Lexus repaired. Started looking at new model during wait time. Within 45 minutes the We drove 2.5 hours to get the air conditioner of our 3 year old Lexus repaired. Started looking at new model during wait time. Within 45 minutes the new one was ours. More

Service Survey Service at this dealership always rates a 10. The staff is courteous and efficient and I am in and out in the estimated time. There is great coffee a Service at this dealership always rates a 10. The staff is courteous and efficient and I am in and out in the estimated time. There is great coffee and breakfast snacks too if you are waiting for your work to be completed. More

Always pleasant and efficient. I look forward to my service appointments at the Omaha Lexus. I know most of the service personnel by name or face. Loaner cars are always offered for I look forward to my service appointments at the Omaha Lexus. I know most of the service personnel by name or face. Loaner cars are always offered for longer visits. More

Great experience! Service Reps are the best! I always have a great and pleasant experience at this Lexus Dealership. The sales and service reps are always cordial, kind and pleasant. The service I always have a great and pleasant experience at this Lexus Dealership. The sales and service reps are always cordial, kind and pleasant. The service I receive is always the best. I have always owned a Lexus and I would not buy anything other than a Lexus. More