Lexus of Omaha - Service Center

Couldn't have been any better I dropped my car off for service and got a loaner car. I was in and out with my loaner in under 10 minutes. The entire operation is so well organiz I dropped my car off for service and got a loaner car. I was in and out with my loaner in under 10 minutes. The entire operation is so well organized and everyone is completely courteous. My car was done ahead of the promised time and I was called as promised. The Service Dept. is simply the best. I don't know how they could be better. Well done!!!!! More

Lexus great as always! The 2014 ES 350 is the second Lexus we have owned, Why go back to Lexus of Omaha...in one word...SERVICE. They make you fell wonderful and also take The 2014 ES 350 is the second Lexus we have owned, Why go back to Lexus of Omaha...in one word...SERVICE. They make you fell wonderful and also take GREAT CARE of my car, Lucky. Yes, I do name my car...Lucky Lexus. The manager of the dealership is also available to chat with about family, your car, etc. He is VERY approachable and a warm friendly person. I asked the Barista if he is a good boss to work for...the answer is always YES. Doesn't matter who you talk with...he's a great guy. Will I purchase another Lexus...OF COURSE. Carol Lee More

Car repair Mechanics diagnosed repairs needed. All repairs made and car safe to drive. Ours is a 14 year old SUV and it has paid for itself over the years. Still Mechanics diagnosed repairs needed. All repairs made and car safe to drive. Ours is a 14 year old SUV and it has paid for itself over the years. Still looks new inside/out. Drives like a dream. I have been coming to the his dealership since 1993. Not once have I been disappointed or upset with any part of the Lexus family. Their reputation speaks for itself. From the front end to back are the best. And must add detail folks as well. More

Outstanding Service Whenever I call Lexus Service Department to have my ES350 serviced, I never have a problem getting a same day appointment. The Lexus staff in the serv Whenever I call Lexus Service Department to have my ES350 serviced, I never have a problem getting a same day appointment. The Lexus staff in the service area from the time I’m greeted at arrival until I leave are always pleasant and professional. The guys that wash and vacuum my ES350 always have it looking so nice. The waiting area is comfortable and the attendants that helps serve coffee & etc are pleasant to chat with. I always get a word of encouragement from Kelly when I’m there. The service Techs that do the maintenance always take care of repairs in a timely manner. Thanks Lexus for making me feel like I can trust your service department to meet the needs of my ES350. More

Lexus of Omaha has always provided top rated service! I purchased a previously-owned 2005 RX330 from this Lexus dealer a number of years ago and have been so completely satisfied with their sales and serv I purchased a previously-owned 2005 RX330 from this Lexus dealer a number of years ago and have been so completely satisfied with their sales and service departments. On a day-long road trip a few years back I began hearing a loud vibrating noise. A service station told me it was the roof rack that was causing the noise and needed to be replaced however I took it into the Lexus dealer when I returned to town. Right away they were able to diagnose it as a loose gas tank shield. Noise stopped! The staff is so professional and knowledgeable that I highly recommend them! More

BAD TIRE Tire light came on while driving, drove straight to Llexus and the problem was corrected within the hour. Driving into a dealership at 3 PM on a Monda Tire light came on while driving, drove straight to Llexus and the problem was corrected within the hour. Driving into a dealership at 3 PM on a Monday afternoon, I didn't except such quick service. Staff at Lexus are all excellent and explain in detail all issues with car. Only place I trust for car services in Omaha. More

Great experience. From setting up the service appointment to reminders to arrival at an indoor, clean facility to ongoing communication to pickup my experience was exce From setting up the service appointment to reminders to arrival at an indoor, clean facility to ongoing communication to pickup my experience was excellent. Great dealership. More

Very professional. Very competent. Friendly and welcoming. Everyone is so friendly and willing to help.a very pleasant experience. Professional and competent. Just a great experience. Courteous and great at e Everyone is so friendly and willing to help.a very pleasant experience. Professional and competent. Just a great experience. Courteous and great at explaining everything. More

Service at Lexus of Omaha I am impressed by their service very much. Comfortable environment, very polite and professional staff,and excellent service. I have been there for se I am impressed by their service very much. Comfortable environment, very polite and professional staff,and excellent service. I have been there for service for years, and will be back for sure. More

Service above and beyond great! Excellent service department. Problem yesterday late afternoon - RX350 was starting weird and battery light was coming on momentarily. Called to let Excellent service department. Problem yesterday late afternoon - RX350 was starting weird and battery light was coming on momentarily. Called to let the Lexus service department know my wife was on the way in for a look see. She arrived to a service party of three service personnel who took exceptional care of her and the car. This is service unlike any she had ever experience before. Remarked to me that it made her feel important and someone they couldn't wait to help. They solved the problem, battery, and had her on her way within an hour. Great, professional service people and department. And Jennifer Milliti, thank you for working us through the lease. Best auto lease I've ever had and best auto, bar none. Thanks to Lexus of Omaha. More