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Lexus of Omaha - Service Center

Omaha, NE

4.8
220 Reviews

220 Reviews of Lexus of Omaha - Service Center

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December 10, 2022

The staff where pleasant but the issue with my car was not resolved, after they said it was something as simple as a TPS sensor in my spare tire quite disappointing and I drove from Sioux City is the real More

by colinwelder1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Dec 12, 2022 -

Lexus of Omaha responded

I am so sorry to hear that your appointment did not go as hoped and that your vehicle is in need of additional service. Our goal is to deliver top-quality care, and it's disappointing to learn that we missed the mark here. I'd like to step in to ensure your outstanding concerns regarding your vehicle are addressed and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Brad Richey - Service Manager - 402-333-6400

December 02, 2022

Went in for a recall service. The vehicle was returned to me washed, vacuumed and a full tank of gas. I paid nothing for the service. Nick was awesome to deal with. He was promp More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 05, 2022 -

Lexus of Omaha responded

Hi Janet - Thank you for leaving Lexus of Omaha a review and sharing your kind words for Nick! It was a pleasure assisting you with all your service needs. Until next time!

December 01, 2022

Always great service. Friendly and always looking out for best interest for customers. Thanks for this. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Vondra
Dec 02, 2022 -

Lexus of Omaha responded

We’re glad to hear that our team delivers great service, Joan! Thank you for your continued trust and confidence in us here at Lexus of Omaha.

December 01, 2022

My car looked awesome and I feel like it was well checked out. Thank you for great service. More

by henkehoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi and musback
Dec 02, 2022 -

Lexus of Omaha responded

This review means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your thoughtful feedback about our team. We hope to see you again!

December 01, 2022

I have done business with Lexus of Omaha for over 15 yrs. The dealership is always friendly, knowledgeable and straightforward about repairs and maintenance. I will continue to drive a Lexus and do business More

by pjohnson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Corey
Dec 01, 2022 -

Lexus of Omaha responded

Thank you for your great review! We're happy to hear that the Lexus of Omaha team has always been friendly and knowledgeable during every visit. We appreciate your business, and we hope you have a nice day.

November 23, 2022

Great service, knowledgeable and polite personnel and suv looked brand new when they were done. More

by Jordankjjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geraldo
Nov 28, 2022 -

Lexus of Omaha responded

We are delighted to read this feedback! Thank you for trusting our Lexus of Omaha team to take great care of your vehicle. Safe driving!

November 21, 2022

. The best of the best work at Lexus of Omaha. That place runs like a well oiled machine. They kept in touch with me on a consistent basis letting me know the status of my car. More

by Kiddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick on the service depaetment
Nov 22, 2022 -

Lexus of Omaha responded

Thank you for your review of Lexus of Omaha! We're glad to hear that the team has been communicative and nice to work with. See you next time you need us!

November 18, 2022

Excellent , great and prompt Working on time Know better the car Need discount for loyal customer More

by adelakounvivi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick burg, Jeff Bahnsen
Nov 21, 2022 -

Lexus of Omaha responded

We appreciate you taking the time to recommend Lexus of Omaha. We look forward to seeing you next time!

Nov 21, 2022 -

adelakounvivi responded

This is a great Dealership, taking care of customers and listening every body no matter Repairs are done most of the time in the frame of time

November 18, 2022

Our 2017 RX359 was due for an oil change and 90k service as well as needing tire replacement. Nick, senior tire consultant, gave me options for the tires, worked up comparisons, explained specifics of the More

by W H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and Nick
Nov 18, 2022 -

Lexus of Omaha responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Nick and the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

November 08, 2022

Customer service is superb. Nick is an excellent service manager and always explains the results of the car service More

by kkronberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Nov 08, 2022 -

Lexus of Omaha responded

Thank you for the great review! We appreciate the kind feedback about Nick and hope to see you back again at Lexus of Omaha. Safe travels!

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