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Lexus of Oxnard

Oxnard, CA

Overview
Employees
Reviews
2.5
5 Reviews
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Service Hours: Monday to Saturday 9:00am-6:00pm Sales Hours: Monday to Friday 9:00am-9:00pm; Saturday: 9:00am-8:00pm; Sunday: 10:00am-7:00pm. DCH Lexus of Oxnard, conveniently located in Ventura County, California. DCH Lexus services all of the Ventura County with quality new and pre-owned vehicles. If you're looking for great deals on a new or used car, Used car specials and New car specials are great places to start. Visit DCH Lexus of Oxnard today or call us to schedule your appointment. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call Dealership (805) 988-8500
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1640 Auto Center Drive

Oxnard, CA

93036

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Showing 5 reviews

July 14, 2021

"Alex did an amazing job of identifying my family and I’s..."

- Samir Patel

Alex did an amazing job of identifying my family and I’s needs and made a great effort to ensure customer satisfaction! I was a little disappointed at the dealership itself but Alex changed my mind. Alex is easily one of the best workers I have interacted with. Great man and best of luck to him and his future endeavors.

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Recommend Dealer
Yes
Employees Worked With
Alex Tumbokon
5.0
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June 09, 2021

"I had a terrible experience at Lexus of Oxnard. My first..."

- Jerve

I had a terrible experience at Lexus of Oxnard. My first lexus, but the dealership was a toilet in car dealership parlance. Never followed up, never answered phone calls or email. I will never go back, or buy or lease a Lexus. If I could give ZERO stars, I would. Lexus should look into this horrible dealership.

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Recommend Dealer
No
Employees Worked With
Carlos Carrillo
1.0
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April 25, 2021

"I came in the dealership excited to see if they have any..."

- melissa224422

I came in the dealership excited to see if they have any Lexus ES 350. I was introduced to Carlos at Lexus of Oxnard. He was very aggressive trying to sale me a lease or purchasing a brand new one. I respectfully declined and said i would love a used car because it is in my budget. He then kept pushing leases onto me and i felt uncomfortable. After 10 minutes has past i respectfully decline again. He then told me that USED cars almost never come in and I would be waiting around for no reason. I then told him if he can please look out for the car i want used to give me a call. He took my number down and I thanked him and got back into my car. While I was about to drive away. I see Carlos ripping my number up from his notepad he had with him. He then tossed it in the trash can. I will be taking my business elsewhere. I hope this helps people.

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Recommend Dealer
No
Employees Worked With
Carlos Canon
1.0
Angelo Hu
5.0
Carlos Carrillo
1.0
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Helpful 1
March 10, 2021

"Very unethical dealership, management doesn’t care about..."

- Avery

Very unethical dealership, management doesn’t care about costumers after the deal has been closed and they have earned their commission even if they lied to you to make the deal happen. Very unprofessional and make Lexus look bad I will never again purchase anything from the company after my experience despite owning their vehicles for over 10 years.

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Recommend Dealer
No
Employees Worked With
Carlos Carrillo
1.0
Joe Green
1.0
Anthony Huerta
1.0
Paul Jacobs
1.0
Christopher Pack
1.0
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January 13, 2021

"I can no longer recommend Lexus of Oxnard since the..."

- Bogey

I can no longer recommend Lexus of Oxnard since the change of ownership. If I could give the sales department a zero, I would. The zero isn’t given lightly or due to sales force lack of effort or knowledge, the zero is given to the new owners and their general manager for lack of support. New owners have cheapen the sales experience by upping or packing the sticker price anywhere from $1,500 to 2,000 dollars added cost per new vehicle. In addition, the used or previously owned vehicles no longer have listing sticker prices on their windows. The salesperson has to go into the front office and asks their supervisor for the price of each and every vehicle. Very unprofessional....this is the fault of the new owners and not the sales force on the floor. What is the new GM thinking? I’ve been a customer for 25 years and have owned 4 Lexus vehicles. I’ve always received wonderful care and quality repairs from the service department. I will continue servicing my two vehicles at Oxnard Lexus. But, if you need a new or used Lexus...I wouldn’t purchase it at Oxnard Lexus until the new owner’s and GM get their act together. What the new owners & GM are doing to this long established Oxnard business is breaking my heart. I feel sorry for the sales staff....hang in there.

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Recommend Dealer
No
Employees Worked With
George Yazbek
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