Lexus of Oxnard
Oxnard, CA
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I am greatful that the service dept at Leus of Oxnard has the perserverance of fixing a problem which has been plaguing the car since 2024. They have never stopped exploring new solutions. I was impressed the perserverance of fixing a problem which has been plaguing the car since 2024. They have never stopped exploring new solutions. I was impressed that Ramon, one of the senior mechanics actually rode in the car to hear the problem and learn how to elicit the noise. He really picked his brain to solve the issue. Mr Ayala was a great help in working with my past warranty. I feel that Lexus really wants their customers to feel satisfied. My parents have been taking their 5 Lexus's since the 1990's. My siblings and I have observed that over the years what great service they have received, including the use of loaner vehicles. The cars themselves were very reliable. This in turn has led all 5 children to purchase Lexus vehicles. Thank you Lexus. More
Excellent customer service. Thoroughly enjoyed working with Phuoung, he’s a consummate professional and seems to really enjoy working with customers. Thoroughly enjoyed working with Phuoung, he’s a consummate professional and seems to really enjoy working with customers. More
New to this dealership, and boy I gotta say, I'm impressed. I liked the atmosphere, and the costumer service was exceptional; service consultant Celeste was very nice and awesome; pretty smooth visi impressed. I liked the atmosphere, and the costumer service was exceptional; service consultant Celeste was very nice and awesome; pretty smooth visit overall. I'm thoroughly satisfied with the whole experience and I'm thrilled to come back next time my car needs maintenance. I highly recommend Lexus of Oxnard! More
Donavan OUTSTANDING! He is my far the best service writer I have dealt with in my 30+ years of owning Lexus vehicles. He goes above and beyond serving customers. He is He is my far the best service writer I have dealt with in my 30+ years of owning Lexus vehicles. He goes above and beyond serving customers. He is 5-Star + employee and an asset to the Lexus organization. Furthermore, every employee at this dealership has been courteous and friendly. 5-Stars to the dealership! More

