Lexus of Oxnard

Rep Celeste Ramirez was great. She was professional, attentive, and courteous. She should be rewarded. She was professional, attentive, and courteous. She should be rewarded. More

Donovan and his manager were great! Very informative and accommodating. They didn’t have a loaner car, so they offered to give me an Uber lift home. Which was really awesome because I d Very informative and accommodating. They didn’t have a loaner car, so they offered to give me an Uber lift home. Which was really awesome because I didn’t have to spend my whole day sitting in the lobby. Very happy, and picked my car up and it looks like it had a fresh wash. 10 stars for Lexus of Oxnard. They told me next time my battery goes out. I can go to any Lexus dealership to get my battery looked at or fixed, but I will drive myself out to Oxnard because the service is great. More

Excellent service supervised by Donovan. We love that the car always comes back clean. Prices seem reasonable. We love that the car always comes back clean. Prices seem reasonable. More

They’re very respectful for my needs and confident about what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be d what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be done later. More

Great service from the minute you drop off your car to picking it up. Thanks picking it up. Thanks More

Excellent customer service. Phuong, really explained the service needed on my care. Great, will go back. Phuong, really explained the service needed on my care. Great, will go back. More

Mahar Al Najjir met us as we entered the showroom and provided nothing but excellent service. He listened to what we were seeking, and immediately provided an automobile that would meet our needs, while provided nothing but excellent service. He listened to what we were seeking, and immediately provided an automobile that would meet our needs, while offering a number of options for us to consider. Once we settled on the car we wanted to buy, Mahar shepherded the entire process, with the wonderful cooperation of Mike and Colonel until we settled on a price and process for completing the sale. Lawrance completed the transaction, offering all options for that finalization. Mahar remained throughout each step. His attitude and professionalism made all the difference. There is an enormous amount of paperwork required. Lawrance explained every step of that process with patience and professionalism. It was a very smooth, friendly, professional transaction. Lexus of Oxnard provided wonderful service from start to finish! More

We purchased a new 2015 Lexus RX350 from Lexus of Oxnard when the dealer was fair and we knew the contract, in written form, before we purchased the vehicle. In 2024 we purchased a used vehicle from the sam when the dealer was fair and we knew the contract, in written form, before we purchased the vehicle. In 2024 we purchased a used vehicle from the same dealer but under new ownership. We were not able to review the contract in written form, only on a large screen. They charged us for items we didn’t want. We have never a difficult time with a dealer until now. We had to print the contract at home on our own printer. Now months later we had a flat tire and there was no lug nut key and we had to pay over $180.00 to remove the locks. Lexus did not verify that the vehicle had locks when we purchased the vehicle. I would recommend customers to go to Thousand Oaks for a Lexus. More

Absolutely horrible, I wanted to purchase a Porsche 911, I can’t even get a quote from these idiots. Thanks Kevin! I can’t even get a quote from these idiots. Thanks Kevin! More

Stay away from this dealership, service was horrible. They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and charged us extra money. Manager and staff were rude and aggresive, No one should use this dealership, we bought out Lexus from them but they did not care. I had worst experience of my life. These people should be fired, they did not want to communicate. service staff even did not want to connect me to someone who could help us. We were helpless, had to pay extra to get our car back after oil change. worst experience of our life !!!!! More