Back

Lexus of Oxnard

Oxnard, CA

4.8
833 Reviews

1640 Auto Center Drive

Oxnard, CA

93036

Directions

By Type

Showing 833 reviews

October 12, 2025

I was disappointed they didn't honor the maintenance package they sold me. I stated this already above. More

by JCOECOE
Recommend Dealer
No
Employees Worked With
The person I worked with in Service was very capable and nice and did his job well. I am not rating him. He was great. However Lexus the company is a disappointment. I was sold a maintenance package and I had one more paid maintenance on the plan. However
Oct 14, 2025 -

Lexus of Oxnard responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anna Zielsdorf, Customer Relations Manager annaz@lexusofoxnard.com

October 11, 2025

Got it! Here?s an updated version that includes the customer service rep who helped you at the end: I want to express my deepest gratitude for the excepti More

by GINA.MORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phung
October 11, 2025

I have taken my cars to Lexus of Oxnard for many years and always been satisfied except for the cost. More

by joanburkhardt
Recommend Dealer
Yes
October 11, 2025

Courteous agent very respectful and responsive answered my question I only had issue with the program that was offered to meb More

by nasrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan service dept
October 11, 2025

Paresh is always kind, helpful and efficient. A loaner car is always available and I appreciate the good care of my car.. I do think the cost of serving is extremely high. More

by patrichardsdoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paresh
October 10, 2025

Michael Slayton is excellent patient and courteous. He goes above and beyond for his customers. More

by WLVFOORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Slayton
October 10, 2025

Professional and courteous. Always eeps me posted on the progress of my truck getting maintenance. More

by LEROYMCAFEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
October 09, 2025

As always great service all around. Never disappointed Phong takes such good care of me. Always patient and helpful with all my questions More

by margestaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phong
October 09, 2025

Visit was great. Celeste very pleasant. Staff was friendly and welcoming . I love the coffee station. More

by EPGAGA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
October 09, 2025

Lexus of Oxnard always has readily available appointment and offers quick and friendly service. Service adviser, Celeste is great. More

by oculusdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
...
36
...