Lexus of Oxnard

Rep Celeste Ramirez was great. She was professional, attentive, and courteous. She should be rewarded. She was professional, attentive, and courteous. She should be rewarded. More

Excellent service supervised by Donovan. We love that the car always comes back clean. Prices seem reasonable. We love that the car always comes back clean. Prices seem reasonable. More

Excellent customer service. Phuong, really explained the service needed on my care. Great, will go back. Phuong, really explained the service needed on my care. Great, will go back. More

They’re very respectful for my needs and confident about what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be d what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be done later. More

Donovan and his manager were great! Very informative and accommodating. They didn’t have a loaner car, so they offered to give me an Uber lift home. Which was really awesome because I d Very informative and accommodating. They didn’t have a loaner car, so they offered to give me an Uber lift home. Which was really awesome because I didn’t have to spend my whole day sitting in the lobby. Very happy, and picked my car up and it looks like it had a fresh wash. 10 stars for Lexus of Oxnard. They told me next time my battery goes out. I can go to any Lexus dealership to get my battery looked at or fixed, but I will drive myself out to Oxnard because the service is great. More

Mahar Al Najjir met us as we entered the showroom and provided nothing but excellent service. He listened to what we were seeking, and immediately provided an automobile that would meet our needs, while provided nothing but excellent service. He listened to what we were seeking, and immediately provided an automobile that would meet our needs, while offering a number of options for us to consider. Once we settled on the car we wanted to buy, Mahar shepherded the entire process, with the wonderful cooperation of Mike and Colonel until we settled on a price and process for completing the sale. Lawrance completed the transaction, offering all options for that finalization. Mahar remained throughout each step. His attitude and professionalism made all the difference. There is an enormous amount of paperwork required. Lawrance explained every step of that process with patience and professionalism. It was a very smooth, friendly, professional transaction. Lexus of Oxnard provided wonderful service from start to finish! More

Absolutely horrible, I wanted to purchase a Porsche 911, I can’t even get a quote from these idiots. Thanks Kevin! I can’t even get a quote from these idiots. Thanks Kevin! More

Stay away from this dealership, service was horrible. They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and charged us extra money. Manager and staff were rude and aggresive, No one should use this dealership, we bought out Lexus from them but they did not care. I had worst experience of my life. These people should be fired, they did not want to communicate. service staff even did not want to connect me to someone who could help us. We were helpless, had to pay extra to get our car back after oil change. worst experience of our life !!!!! More

STAY AWAY FROM THESE INCOMPETENT MORONS. I purchased a car from these idiots on 4/16/24. I came back that day and realized that the dealer salesman had mounted the incorrect plates and pl I purchased a car from these idiots on 4/16/24. I came back that day and realized that the dealer salesman had mounted the incorrect plates and placed the wrong registration of another individual and car inside my dashboard. I emailed and called them the next day to have the issue resolved. Fortunately, they realized their mistake and had the proper temporary plates and registration delivered to me the following business day. As if that is not enough, I have still not received my registration and permanent plates yet from the DMV. On 5/16/24 (exactly 1 month) from the date of purchase of the vehicle, i got a call from one of the staff members named Phuong Pham. Turns out, the dealer did not take proper documentation/pictures of the emission label, VIN number and everything else needed to submit to the DMV. Guess what? These morons asked me to send them everything which I DID. I was told then that they had submitted everything to the DMV on 5/22/24 and that it should take 2-3 weeks to receive my permanent plates. STILL NOTHING! I have bought over 4 cars in the last 2 years and never once had to deal with such incompetent losers in which the customer has to chase them around and do their work for them. I will wait another 2 weeks patiently and pursue legal action if necessary to rectify this matter. More

Purchased on 4/09/24 Sales staff very good and professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to l professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to leave and cancel do to his overall deportment and treatment during the finance process. Strongly recommend do not conduct business at this entity. More