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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,639 Reviews
Call Dealership (877) 296-0930
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,639 reviews

May 04, 2024

Service dept has not been the best. Longer than told wait time. Extra charges for scheduled maintenance not advised in advance. Employees smoking in service area during arrival and pick More

by howard.ull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 06, 2024 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

Helpful
May 02, 2024

Best dealership I have ever been to, customer service is excellent and they are very helpful! More

by chelseahardnett270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
Report | Print
May 05, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 27, 2024

We’re out standing excellent. The service was awesome Very professional and very polite you’re very compassionate. More

by Ethel Edwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
Report | Print
Apr 30, 2024 -

Lexus of Palm Beach responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 22, 2024

Our sales rep, Dane Magarrell was fantastic to work with! Very motivated to make a deal. More

by JG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Magarrell
Report | Print
Apr 27, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you.

Helpful
April 21, 2024

I had Brian as my advisor he was great Everything went smoothly, I cannot asking for a better advisor . He take care business. So thank Brian. More

by claudan L petit Frere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Apr 22, 2024 -

Lexus of Palm Beach responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 21, 2024

Anticipated and met my needs. Were pleasant and not pushy. One of the best experiences I have had with a dealership. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bondarevsky; Tim Beverly
Report | Print
Apr 22, 2024 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 17, 2024

Great dealership and staff. Especially Arlington Spencer, he listened and communicated very professionally. He ensured you got what you wanted. More

by surreal33023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Spencer
Report | Print
Apr 19, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 17, 2024

Excellent service Knowledgeable Trustworthy Highly recommend Helpful and easy to work with Jeffrey Herman Thanks More

by Mgoodman5247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
Apr 19, 2024 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

Helpful
April 16, 2024

Seyed did a great job helping to pick the new car for us that meet all our needs. He was very professional and was able to respond all the questions we had. Thank you. More

by mdavydova958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seyed Halatai
Report | Print
Apr 18, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
April 05, 2024

My experience here has been Very good So far I've been coming here for about six years I've changed service advisors a few times all of them pretty good My last one Jesse has been very helpful in the situ More

by trdspeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Apr 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for sharing your positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
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