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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,567 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,567 reviews

June 30, 2026

Francesca Costantino was a constant professional. I purchased a RX 350h out of state. I flew in to pick up the car and she had a ride waiting for me at the airport. The process was easy and the ca More

by hlease
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francesca Costantino
Jul 01, 2026 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! It's great to hear that Francesca and the team made the process seamless and welcoming. We appreciate your loyalty and look forward to serving you again at Lexus of Pembroke Pines!

June 30, 2026

Another great at experience at Lexus of Pembroke Pines, and it wouldn’t happen without the fabulous work of none other than Michael Banko. He never disappoints, every time we need to get into another vehic More

by Soupycampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
Jun 30, 2026 -

Lexus of Pembroke Pines responded

Thank you for your glowing review! We're delighted Michael ensures a smooth experience every time. We look forward to your next visit at Lexus of Pembroke Pines!

June 29, 2026

This dealership is the pitts they sold me a Lexus RX350 and lied about getting the title the following week when in fact they never got the title until a month and days, never told me the vehicle had a lie More

by mcfarlande45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jorge Leon, Marlon Amador, Marlon Amador, Jorge Leon
Jul 01, 2026 -

Lexus of Pembroke Pines responded

We're very disappointed to see this feedback. Providing our guests with communicative service is a top priority, and it's upsetting to see that we've missed the mark. We also expect our team members to be professional and polite at all times, so it is concerning to see this feedback here. We will be sure to address this feedback internally, but in the meantime, please contact me so that I can better understand what happened here. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 22, 2026

Richard Monivis makes going to the dealership and purchasing a new vehicle a pleasure. He is patience, honest and knowledgeable on the vehicles and helping the customer what the want and need. Thank More

by TARTACKDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 23, 2026 -

Lexus of Pembroke Pines responded

We are grateful for your business and feedback! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with Richard. We wish you safe travels ahead in your new car!

June 18, 2026

Richard Montivis and a dealership were easy to deal with for this transaction. It was good to be able to continue with Jeff as my Service Advisor. More

by Ridiculous
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 18, 2026 -

Lexus of Pembroke Pines responded

We're delighted to hear that Richard, Jeff, and the team made your experience smooth and enjoyable! Thank you for choosing Lexus of Pembroke Pines and sharing your feedback! Safe travels!

June 12, 2026

Richard Monivis is honest, knowledgeable, patient, and truly committed to understanding and meeting your needs. More

by yurita768
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
Jun 15, 2026 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review of Richard and the team! We appreciate your business and we hope to see you again at Lexus of Pembroke Pines.

June 10, 2026

After all these years of Michele Alter helping me purchase vehicles, I realized I had never left her a review - even though she has certainly earned one. Talk about easy!!! My entire buying experi More

by stacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
Jun 11, 2026 -

Lexus of Pembroke Pines responded

Stacey, we're delighted to hear that you've had such positive experiences with Michele and our team over the years! We appreciate you choosing Lexus of Pembroke Pines and for sharing your feedback. Please reach out if there is anything else we can assist you with!

June 10, 2026

I am truly disappointed with the customer service. I had an appointment for an oil change on June 10th and had requested a loaner car to get to work. I had spoken to the service advisor the day before More

by MArco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMY RIVERA
June 09, 2026

Working with Rafael Genao on the purchase of my new RX350 was the complete opposite of the stereotypical “car salesman” experience. He was kind, courteous, patient, and incredibly knowledgeable about the dif More

by sheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Genao, Dayron Armenteros
Jun 09, 2026 -

Lexus of Pembroke Pines responded

Hi Sheri, reading your review just made our day! It's fantastic to hear Rafael listened, answered your questions, and helped you find a perfect fit without any pressure. Thank you for choosing Lexus of Pembroke Pines and for recommending Rafael and our team! Enjoy your new RX 350!

June 07, 2026

Dulce is a professional, knowledgeable, patient, and supportive salesperson. She definitely added to our car experience which assisted us with finalizing the purchase. More

by Sukie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander, Tom Abrahams, Dulce Perez
Jun 08, 2026 -

Lexus of Pembroke Pines responded

Sukie, we're glad to hear Dulce was such a helpful and supportive part of your purchase experience. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Congratulations on your new car!

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