Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
18,614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 18,614 reviews
August 11, 2026
I recently visited Lexus of Pembroke Pines to have my vehicle serviced. The day before my appointment, I received a text from a salesperson, Aaron Johnson, asking to meet. While I was there, I agreed to vehicle serviced. The day before my appointment, I received a text from a salesperson, Aaron Johnson, asking to meet. While I was there, I agreed to the meeting, which turned out to be a sales conversation. We reviewed some new vehicles, and I let Aaron know upfront that I wasn't in the market for a new car. I was happy with my current leased vehicle, which had about 12 months remaining on the lease. Aaron made an offer that was hard to pass up. Given that my lease was approaching its end and considering the broader economic and geopolitical uncertainty at the time, I decided to move forward with a new vehicle. Aaron was excellent throughout the process and went out of his way to meet my expectations. There were a few bumps after signing, though — some commitments made by the finance representative during paperwork weren't fulfilled until several weeks later. That said, the issues were eventually resolved, and my overall experience was positive. I'd recommend that Lexus of Pembroke Pines management work more closely with their financing team to ensure commitments made to customers are honored promptly. This would go a long way toward minimizing follow-up hassle and uncertainty for customers going forward. More
by J.PENA1
Employees Worked With
Aaron Johnson, Zulimar Parra
August 10, 2026
Excellent experience at Lexus of Pembroke Pines. The entire process was smooth, professional, and straightforward. Everyone treated me with respect, answered all my questions, and made the purchase The entire process was smooth, professional, and straightforward. Everyone treated me with respect, answered all my questions, and made the purchase easy and stress-free. I’m extremely happy with my new Lexus and would definitely recommend this dealership to anyone looking for great service and a professional buying experience. More
by alexeygonzalez06
Employees Worked With
Kazi Sofian
August 07, 2026
Lexus of Pembroke Pines is the best! Great customer service and amazing sales and finance. Highly recommend, especially Richard Monivis in Sales and Patrick Nasto in Finance. Great customer service and amazing sales and finance. Highly recommend, especially Richard Monivis in Sales and Patrick Nasto in Finance. More
by aliciahwelch
Employees Worked With
Richard Monivis
August 06, 2026
Lexus if P Pines is the best Lexus dealer and they should feel proud of Andres Vergara, Product Specialist. Andres help us getting my car and he went above and beyond to get me a good deal. feel proud of Andres Vergara, Product Specialist. Andres help us getting my car and he went above and beyond to get me a good deal. More
by Gerardo Latimer
Employees Worked With
Andres Vergara
August 06, 2026
Richard Monivis, as always, provided outstanding service. He took the time to clearly explain every detail of the vehicle and presented the best options based on my needs, making the entire process smooth an He took the time to clearly explain every detail of the vehicle and presented the best options based on my needs, making the entire process smooth and stress-free. His professionalism, knowledge, patience, and genuine commitment to customer satisfaction truly set him apart. I greatly appreciate the exceptional experience he consistently provides. I highly recommend Richard to anyone looking for honest, reliable, and personalized service, and I will definitely continue recommending him to my family and friends. More
by evasalazar
Employees Worked With
Richard Monivis
August 04, 2026
Mike Banko was amazing, though we gave him a hard time on our negotiations, but he maintained to be patient , accommodating and professional. I will definitely refer all my family and friends to him. Thank y our negotiations, but he maintained to be patient , accommodating and professional. I will definitely refer all my family and friends to him. Thank you again Mike for your great help. More
by maykierce
Employees Worked With
Mike Banko
August 04, 2026
Dulce made me make a deal. Not buy yet but Dulce make an appointment with agreed price in very less time. Great help. Thanks Dulce. Not buy yet but Dulce make an appointment with agreed price in very less time. Great help. Thanks Dulce. More
by ptans3
Employees Worked With
Dulce Perez
August 04, 2026
Fue una muy buena experiencia veronica fue muy profesional y nos explicó todo el proceso y cualquier duda ella nos explicó para que saliéramos satisfechos profesional y nos explicó todo el proceso y cualquier duda ella nos explicó para que saliéramos satisfechos More
by roxanahen0715
Employees Worked With
Veronica Rodriguez
