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Lexus of Pembroke Pines
Pembroke Pines, FL
18,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 9,019 service reviews
April 16, 2026
My family and I have been Lexus Owners for several years and have always purchased at Lexus of Pembroke Pines where our Master Certified Consultant, Otany Lanitgua, has always been the same since day one. O and have always purchased at Lexus of Pembroke Pines where our Master Certified Consultant, Otany Lanitgua, has always been the same since day one. Otany is very knowledgeable with the Lexus brand and is patient, kind, works quickly, always a great communicator and diligent. I would recommend him 1,000%. Thank you, Otany! In the service department is Jeffery Hernandez who has been our safety advisor for several years. Jeff is always patient and accommodating and works quickly. Thank you, Jeff! You guys are Rock Stars! 10/10 service!!!! More
by Krissi Okegbola
Employees Worked With
Jeffery Hernandez, Otany Lantigua
April 16, 2026
So, I have been getting spammed with emails to write a review with my experience at Lexus of Pembroke pines for months now and I hope that this will make these emails stop. So, I came in and traded in my review with my experience at Lexus of Pembroke pines for months now and I hope that this will make these emails stop. So, I came in and traded in my Honda and I got what I thought was a good deal on a 2024 NX 350 F Sport. When I was making the deal the sales man "Ricardo" comes in waving a piece of paper and he had already built trust and tells me "hey, out of full disclosure and honesty I have to tell you this vehicle was in a very small fender bender". I did not thing twice about but come to find out that he completely lied to me and it was in a major accident. The car had so many issues with it that the service guys told me that it should have been totaled and that it will only get worse. The sales man I dealt with as dishonest and conned me into a sale. The car had so many problems and when I confronted the sales manager he tried to pull the sales redbrick of "it's certified" I had no choice but to trade in that lemon for another one and lost the entire value of my trade in ($14k). Be careful and be cautious because these people are the stereotype of scummy car salesmen. I wish I would have gone the the Lexus of coconut creek. BEWARE of these people! I saw about $14K of my hard earned money go up in smoke because of the dishonesty of Ricardo. I highly recommend you visit Coconut Creek Lexus before you ever step food into this place. More
by WillM
Verified CustomerEmployees Worked With
Ricardo Brighi
April 02, 2026
Purchase process was fine but if have any questions afterwards good luck. Been trying to connect to finance to no avail. Worst experience with a dealer. afterwards good luck. Been trying to connect to finance to no avail. Worst experience with a dealer. More
by MGS
Employees Worked With
Donna Osborne
March 29, 2026
They have the best service. Andre is such a wonderful person he always make sure my car receive all that it needs! Thank you for your hospitality Andre is such a wonderful person he always make sure my car receive all that it needs! Thank you for your hospitality More
by jacquelineserret7
Employees Worked With
Andre Rust
March 29, 2026
Frank was great the entire time. Made my experience as easy as possible. That’s why I use Lexus of Pembroke Pines Made my experience as easy as possible. That’s why I use Lexus of Pembroke Pines More
by CHIRORUSH
Employees Worked With
Frank , Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
