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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,884 Reviews

6,884 Reviews of Lexus of Pembroke Pines - Service Center

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April 30, 2024

I requested a larger SUV (GX) as a loaner because of my interest in a large car and received an ES (Sedan). I paid for a car wash (most expensive option) and my windshield was dusty as well as the insid More

by MUNOZJENNIFER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Jeff was very accommodating and got me in to get my tire fix . Excellent service with good customer service. More

by vietxangelkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know Jeff provided excellent service and helped with your tire issue at Lexus of Pembroke Pines. Thanks for the positive feedback!

April 29, 2024

My experience was professional and the service was quick. The facility was clean and the refreshments were nice. I will continue to use Lexus service for my future needs. Lexus has been a top tier and great More

by Mark S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Pembroke Pines responded

Mark, we're glad to know you had a top-tier experience at Lexus of Pembroke Pines. It's great that our team was able to provide quick and professional service for your needs. We look forward to serving you in the future!

April 29, 2024

Friendly, approachable and easy to work with. Kawain had great communicatoon and follow through. Great job! More

by pmrosello
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kawain Swaby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Kawain and our team at Lexus of Pembroke Pines provided you with great service. Thanks for the positive feedback!

April 29, 2024

Thanks to Jeffrey Hernandez. He always provide great service. I can not be more happier. More

by imeldacruz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Apr 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

April 28, 2024

Outstanding service and really quick! Personal and friendly and he got us out of there reallly fast More

by cwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoesin
Apr 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

April 28, 2024

Always excellent service from everyone, competitive prices, professional service and the certainty of original parts with your warranty, thank you Lexus More

by MARCIOCORDOBA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José amaro
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you've consistently received excellent service at Lexus of Pembroke Pines. We appreciate your trust in us!

April 28, 2024

Love my Service Adviser - Sebastian and timely service while I wait for my car. Always good to have someone that is familiar with car. More

by ultratall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian- Service Adviser
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Sebastian and our team at Lexus of Pembroke Pines have been able to provide you with timely service. It's always great when a familiar face can make the process smoother! Thanks for your review.

April 27, 2024

The service center charged me for services that were never completed. I paid for new tires, wheel alignment and balance. I was told the work was completed paid for the service and when I got my car back More

by syreeta.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Mejia
April 27, 2024

Juan Correa is best adviser he help me out with my car service . I will recommend him. More

by BATOOLALI.2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun correa
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We are glad to hear that Juan provided excellent service. Thanks for choosing Lexus of Pembroke Pines!

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