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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,314 Reviews
Call Service Center (954) 443-2020

8,314 Reviews of Lexus of Pembroke Pines - Service Center

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May 26, 2025

Excellent experience. The work was completed sooner than I had expected. Jeremy had a very positive way about him and pleasant to work with. More

by TARAK.RAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided you with an excellent experience at Lexus of Pembroke Pines. It's great to know the work was completed ahead of schedule and that you enjoyed working with our team, Tarak!

May 26, 2025

Great Service, wonderful job. The time of the service was short, and the waiting room was very comfortable More

by ASILVA00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our service was efficient and the waiting room met your expectations. We look forward to serving you again in the future!

May 26, 2025

Lexus of Pembroke Pines service always delivers what they promise for a reasonable price. They are the reason my RX350 has over 300,000 miles and is still going strong! More

by davidmlong1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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May 27, 2025 -

Lexus of Pembroke Pines responded

David, it's fantastic to hear that your Lexus RX 350 is still going strong thanks to our team at Lexus of Pembroke Pines! We appreciate your loyalty and look forward to keeping you on the road for many more miles.

May 26, 2025

Service turned out to be as expected and I was very pleased with the outcome. More

by trocardk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE LUIS AMARO
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May 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines!

May 26, 2025

Positive environment and warm welcome and service from begin to end. Wait time is reasonable. More

by debrabre
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - Valet dept
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May 27, 2025 -

Lexus of Pembroke Pines responded

There is nothing better than a great review. Thanks for giving Lexus of Pembroke Pines your business, Debra!

May 25, 2025

A the one thing I asked them to do, they didn’t fix, what a terrible job!!!! More

by GPISMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025

Great service as always and Andre and the entire team did a great job on time and my car was cleaned to perfection More

by golson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust , Jose Camara
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May 27, 2025 -

Lexus of Pembroke Pines responded

Golson, we're delighted to hear that Andre and the team at Lexus of Pembroke Pines provided you with great service! Thanks for sharing your experience.

May 25, 2025

They finished the work within 15 minutes of their estimated time which I’ll call a win. More

by fred76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember his name but he was cordial and keeping me posted on the job’s status.
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May 27, 2025 -

Lexus of Pembroke Pines responded

Fred, it is awesome to hear that our team completed your vehicle's service so quickly! Thanks for choosing Lexus of Pembroke Pines.

May 25, 2025

Excellent services for customers and for customers continues to come for services as needed and to welcome tjem More

by LAROCHEL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear our team provided excellent service and look forward to welcoming you back whenever needed.

May 25, 2025

not a good value - and the wait isn't comfortable there compared to other dealerships More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont want to give a name
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