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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,392 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,392 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
June 13, 2025
Jeremy and this Lexus dealership has always been great. He has such a great attitude and never has be there for a long time. Love his customer service He has such a great attitude and never has be there for a long time. Love his customer service More
by c_colebrook
Employees Worked With
June 13, 2025
I can't say enough about the consistently elite service I receive from Jeremy at Lexus of Pembroke Pines. Every single time I need to bring my car in for service, Jeremy makes the entire process incredibly s receive from Jeremy at Lexus of Pembroke Pines. Every single time I need to bring my car in for service, Jeremy makes the entire process incredibly smooth and stress-free. From the moment I reach out, I know he'll get me set up with a loaner vehicle without any hassle, and then he takes care of everything from there. It's such a relief to know my car is in capable hands. As soon as my vehicle is ready, I always receive a prompt notification, making pickup quick and convenient. Jeremy's professionalism, efficiency, and dedication to customer satisfaction truly set him apart. He's a huge asset to the Lexus of Pembroke Pines team, and I highly recommend him to anyone needing service! More
by MICHAEL@ELITEBANDL.COM
Employees Worked With
June 13, 2025
Jeffrey was very professional and went above and beyond what I was expecting. I look forward to working with him in the future. He’s an excellent asset to the service department. what I was expecting. I look forward to working with him in the future. He’s an excellent asset to the service department. More
by lcasassa
Employees Worked With
Jeffrey Hernandez
June 12, 2025
Very professional, very good service, careful, let me enjoy a first-class car buying experience, thanks enjoy a first-class car buying experience, thanks More
by Wesley
Employees Worked With
June 12, 2025
The young man who waited on me in the parts department requires some additional training in customer service. He was rude and over-talked me; he never bothered to pause long enough to hear what I had to s requires some additional training in customer service. He was rude and over-talked me; he never bothered to pause long enough to hear what I had to say. He was so quick to tell me that my part was not there. Usually, after the installation of a new part, there is some discussion with the client about the work that was done. I discovered on the way home that I can't use my rear visor with the camera installed in the back. It would have been nice if I had been informed that I couldn't use my rear shade with the camera installed in the back. I do want to thank Geair Bobby for working with me by holding my parts order at the dealership. More
by dwightbailey
Employees Worked With
Geair Bobby
