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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,506 Reviews
Call Service Center (954) 443-2020

8,506 Reviews of Lexus of Pembroke Pines - Service Center

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January 22, 2024

Excellent, fast and reliable service and consistency and my service manager is always friendly and helpful. They make it easy to return. More

by ANNALACAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you've had such a positive experience with our service team at Lexus of Pembroke Pines! It's always great to make things easy for our valued customers. We look forward to seeing you again in the future!

January 22, 2024

Excellent service, friendly staff and pick up and delivery was on time , will definitely recommend them More

by TRAJERJAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had an excellent experience with our team at Lexus of Pembroke Pines. Your recommendation means a lot to us! Safe travels and we'll be here if you need anything else in the future.

January 21, 2024

I was greeted by Sebastian Mejia within 5 minutes of my arrival. He put in my work order immediately. I was in and out very quickly. Excellent service. More

by milmed36
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Sebastian and our team at Lexus of Pembroke Pines were able to provide you with prompt and excellent service. Thanks for the positive feedback!

January 21, 2024

The Service Staff at Lexus of Pembroke Pines is knowledgeable and friendly. I highly recommend them for servicing your vehicle. More

by davidmlong1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Report | Print
Jan 22, 2024 -

Lexus of Pembroke Pines responded

David, we're delighted to know you had a positive experience with our service staff at Lexus of Pembroke Pines. Thanks for recommending us!

January 21, 2024

Great customer service! Jose was especially good and helpful with my car. Very good service. More

by LISAGSTEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José amaro
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines are happy to see this wonderful feedback! Thank you!

January 21, 2024

Jefferey is an amazing advisor. Very knowledgeable and Made the entire visit very smooth. Thank you. More

by FAIZAN.KAMDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Report | Print
Jan 22, 2024 -

Lexus of Pembroke Pines responded

We appreciate your business and your review! Thanks from the Lexus of Pembroke Pines Team!

January 21, 2024

Eli was extremely helpful and patient as my car went from possible repair to totaled. More

by BILLJERVEY
Recommend Dealer
Yes
Employees Worked With
Eli
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Eli and Lexus of Pembroke Pines! We're thrilled you had a 5-star worthy experience. Safe travels!

January 21, 2024

EXCELLENT SERVICE AS ALWAYS. I always feel valued as a customer. Lexus of Pembroke Pines is the best. 😊 More

by CNICHOLE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike salesman and Jose service
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Jan 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know you always feel valued when visiting us at Lexus of Pembroke Pines. Thanks for the review and your continued support!

January 20, 2024

This establishment is quite disappointing. My vehicle was in their service for three months, and it appears they were merely making guesses regarding the issues with the car. Initially, they a More

by joseph0581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Amaro and Jose Camara
Report | Print
January 20, 2024

The entire experience was outstanding lead by Service Manager Juan Correa....keep up the great work. More

by sergiomendez43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Report | Print
Jan 22, 2024 -

Lexus of Pembroke Pines responded

Sergio, thank you for the review! We are so glad to hear that you had a successful experience working with Juan and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you again down the road!

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