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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,130 Reviews
Call Service Center (954) 443-2020

8,130 Reviews of Lexus of Pembroke Pines - Service Center

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February 20, 2025

Jeff Hernandez is a true professional that understands customer service. He is genuine and goes above and beyond to resolve issues!! More

by Michael D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hernandez
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Feb 21, 2025 -

Lexus of Pembroke Pines responded

Michael, we're delighted to hear that Jeff provided exceptional service at Lexus of Pembroke Pines. Thanks for sharing your experience with us!

Feb 21, 2025 -

Michael D responded

You're welcome!! Continue to have individuals on your team that care about customer service and your business will continue to grow and succeed!! Thank you

February 19, 2025

They work hard to get what the client wants and need with great customer comprehension More

by MMRIVERA1954
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for supporting our team and business.

February 19, 2025

Afraz is great and always helpful! ! Super fast when I drop my car off for service. More

by EMILY.NUNEZ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoosein
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Feb 20, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for giving a shout-out to Afraz. See you next time, Emily!

February 19, 2025

Excellent customer service had a nail in my tire took care of me at the time they were about to close More

by HOTGIRL_MIAMI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
Report | Print
Feb 19, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines could assist you with your tire issue, even as we were closing. Thank you for sharing your experience!

February 19, 2025

Great care had a nail in my tire went just before they close and they took great care of me More

by HOTGIRL_MIAMI73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz
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Feb 19, 2025 -

Lexus of Pembroke Pines responded

We appreciate your business and your review! Thanks from the Lexus of Pembroke Pines Team!

February 18, 2025

I love trusting Andre with my service management. I’ve been driving Lexus vehicles since 2016 from this dealership and Andre has always been my guy. He’s efficient, friendly, and extremely profession More

by Marilyn Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Feb 19, 2025 -

Lexus of Pembroke Pines responded

Marilyn, it's wonderful to hear that Andre has consistently provided you with excellent service at Lexus of Pembroke Pines. We truly appreciate your loyalty and kind words about our dealership!

February 18, 2025

I’ve been dealing with Andre Rust for over three years. He is always so attentive and courteous. Lexus of Pembroke Pines does an EXCELLENT job EVERYTIME!!! More

by dblackQben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDRE RUST
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Feb 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experiences with Andre and the team at Lexus of Pembroke Pines! Thank you for being a loyal customer, we appreciate your support.

February 18, 2025

Fast and efficient service coupled with a knowledgeable service advisor makes it easy to be in and out More

by ZAIN787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with fast and efficient service. Thank you for sharing your experience, and we look forward to serving you again!

February 18, 2025

Hesitant to use them again. A new service advisor did not return my 2 phone calls. Tried to sell me 2 tires for $850.00. My car only has 16500 miles on the tires.Completly unacc More

by DCH2HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Breitbord. Service consultant
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February 17, 2025

It was a fast wonderful visit. I was in and out the service was so fast. More

by mimilou76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you!

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