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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,158 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,158 Reviews of Lexus of Pembroke Pines - Service Center
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January 20, 2025
I was satisfied with my service on my last visit. The staff treated me well. The staff treated me well. More
by ssands1069
Verified Customer
January 19, 2025
The experience was excellent. The service advisor- Kevin Chin was very polite, knowledgeable, courteous and professional. The service advisor- Kevin Chin was very polite, knowledgeable, courteous and professional. More
by CHERYLTHAMES11
Employees Worked With
Kevin Chin- service advisor
January 19, 2025
Terrible customer service, I had an issue with screams at maintenance department with one of your employees, it’s look like a flea market, this’s not Lexus anymore. Please pick professionals people. maintenance department with one of your employees, it’s look like a flea market, this’s not Lexus anymore. Please pick professionals people. More
by ROSEMARYM177
Employees Worked With
Jeremy rivera
January 19, 2025
Nick Ensey is the best. Excellent customer service. I purchase cars frequently and Nick made the process extremely easy along with the dealership. Excellent customer service. I purchase cars frequently and Nick made the process extremely easy along with the dealership. More
by KC10PLT83
Employees Worked With
January 19, 2025
The service provided is always excellent. The wait time was minimal. I was told an hour and a half but was finished sooner. The wait time was minimal. I was told an hour and a half but was finished sooner. More
by c.jackson
January 19, 2025
Excellent and friendly service as usual. My car was ready for pick up within 2 hours. My car was ready for pick up within 2 hours. More
by SHENISE
Employees Worked With
January 19, 2025
Great experience as usually. Jeremy has to be the best advisor I’ve had and this is my fourth car with Lexus of PP Jeremy has to be the best advisor I’ve had and this is my fourth car with Lexus of PP More
by TIFFANYSAUNDERS62
Employees Worked With
January 18, 2025
Great dealership with great people and the best pricing on new Lexus cars. My only complaint would be how cold the waiting room is. on new Lexus cars. My only complaint would be how cold the waiting room is. More
by rc
Employees Worked With
January 17, 2025
Service Advisor Jeff Hernandez at Lexus of Pembroke Pines goes above and beyond in customer service. Polite and keeps me informed of the status of my vehicle repairs and recommendations. Highly recommend goes above and beyond in customer service. Polite and keeps me informed of the status of my vehicle repairs and recommendations. Highly recommend him as your service advisor. More
by ROMAKA
Employees Worked With
Jeff Hernandez
